Education:
South Broward High School, Graduated 1998 Hollywood, FL
Skills and qualifications:
Extensive experience in servicing customers, by telephone
An independent self-starter.
Superior communications skills in dealing with customers, co-workers, and employees.
Both verbal and written skills are strong.
Well-organized and highly efficient working in a multi-tasking dynamic environment.
Ability to plan, organize, and supervise the work of others. Professional Experience:
MILLER HOME HEALTHCARE (Home health aide) 10/14-02/15
Duties: Worked as a live-in aide for a quadriplegic spinal cord injured patient, monitored patient’s condition by observing physical condition. Supported patient by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals; running errands and assisted patient with bathing and dressing
Select staffing agency (Customer service rep-Temp) 11/13-08/14
Duties: Received inbound calls from physicians calling in new prescriptions and refills on patients existing prescription, also provided information to patients checking on prescription status, provided general information, processed refills and faxed refill requests ,And assisted hospitals providing medication information for patients admitted in their care. Cinergy Health (Customer service rep) 07/10-03/12
Duties: Received inbound calls from doctor offices and medical billing and coding representatives regarding processed and unprocessed medical claims status .Also handled calls