CIS 510 Quiz ch03
File: chapter3TestBank.doc, Chapter 3, Organizational Strategy and Information Systems
Multiple Choice
1. Cognizant’s organizational structure was ________, but realized as its organization grew and its services became more complicated that a __________ structure for the organization was more appropriate.
a) hierarchical, networked
b) matrix, networked
c) flat, matrix
d) hierarchical, matrix
e) flat, hierarchical
Ans: d (Hard)
Response: See page 82
2. The organizational structure of Tata Consulting Services (TCS) is a ___________ organizational structure.
a) hierarchical
b) networked
c) matrix
d) flat
e) zero time
Ans: a (Medium)
Response: See page 81
3. All statements below are true about a matrix organization structure EXCEPT:
a) The design supports both function and purpose.
b) IS reduces operating complexities by easily sharing information among management.
c) Workers are assigned to two or more managers.
d) Worker’s jobs are loosely defined.
e) Challenges can arise for managers who have lots of information and attend frequent meetings.
Ans: d (Medium)
Response: See page 82
4. This type of organizational structure is based upon the concepts of division of labor, specialization, and unity of command. Key decisions are made at the top and filter down through the organization. a) Hierarchical b) Networked c) Flat d) Matrix e) Social
Ans: a (Medium)
Response: See page 80
5. This newer organizational design is designed to be highly flexible so that resources can be configured quickly to respond to changing demands. a) Zero time organization b) Social networked organization c) Flat organization d) Matrix organization e) T-form organization
Ans: e (Hard)
Response: See page 84
6. IS plays three important roles in management control processes. These processes are data collection, evaluation, and _______________. a) transformation b) management c) communication d) implementation e) conversion Ans: c (Medium)
Response:
Multiple Choice
1. Cognizant’s organizational structure was ________, but realized as its organization grew and its services became more complicated that a __________ structure for the organization was more appropriate.
a) hierarchical, networked
b) matrix, networked
c) flat, matrix
d) hierarchical, matrix
e) flat, hierarchical
Ans: d (Hard)
Response: See page 82
2. The organizational structure of Tata Consulting Services (TCS) is a ___________ organizational structure.
a) hierarchical
b) networked
c) matrix
d) flat
e) zero time
Ans: a (Medium)
Response: See page 81
3. All statements below are true about a matrix organization structure EXCEPT:
a) The design supports both function and purpose.
b) IS reduces operating complexities by easily sharing information among management.
c) Workers are assigned to two or more managers.
d) Worker’s jobs are loosely defined.
e) Challenges can arise for managers who have lots of information and attend frequent meetings.
Ans: d (Medium)
Response: See page 82
4. This type of organizational structure is based upon the concepts of division of labor, specialization, and unity of command. Key decisions are made at the top and filter down through the organization. a) Hierarchical b) Networked c) Flat d) Matrix e) Social
Ans: a (Medium)
Response: See page 80
5. This newer organizational design is designed to be highly flexible so that resources can be configured quickly to respond to changing demands. a) Zero time organization b) Social networked organization c) Flat organization d) Matrix organization e) T-form organization
Ans: e (Hard)
Response: See page 84
6. IS plays three important roles in management control processes. These processes are data collection, evaluation, and _______________. a) transformation b) management c) communication d) implementation e) conversion Ans: c (Medium)
Response: