References: Classic Airline Scenario, 2010. _University of Phoenix materials-Classic Airlines Exhibit B. _ (2010_). _ Retrieved on March 22, 2010 from University of Phoenix, Resource, MKT/571- Marketing Web site: https://ecampus.phoenix.edu/classroom/ic/classroom.aspx. Classic Airline Scenario, 2010. _University of Phoenix materials-Classic Scenario: Classic _ Airlines.(2010_). _ Retrieved on March 22, 2010 from University of Phoenix, Resource, MKT/571- Marketing Web site: https://ecampus.phoenix.edu/classroom/ic/classroom.aspx. Haughey, D. (2010). Smart Goals. Projectsmart. Retrieved March 23, 2010, from: http://www.projectsmart.co.uk/smart-goals.html Kotler, P. Keller, K. A framework for marketing management, 3rde. (2007). Prentice Hall. Retrieved on March 23,2010 from University of Phoenix, Resource, MKT/571-Marketing Web site: https://ecampus.phoenix.edu/classroom/ic/classroom.aspx. Problem-Solving Model, 2010. BPI consulting. Retrieved on March 24, 2010 from: http://www.spcforexcel.com/problem-solving-model
References: Classic Airline Scenario, 2010. _University of Phoenix materials-Classic Airlines Exhibit B. _ (2010_). _ Retrieved on March 22, 2010 from University of Phoenix, Resource, MKT/571- Marketing Web site: https://ecampus.phoenix.edu/classroom/ic/classroom.aspx. Classic Airline Scenario, 2010. _University of Phoenix materials-Classic Scenario: Classic _ Airlines.(2010_). _ Retrieved on March 22, 2010 from University of Phoenix, Resource, MKT/571- Marketing Web site: https://ecampus.phoenix.edu/classroom/ic/classroom.aspx. Haughey, D. (2010). Smart Goals. Projectsmart. Retrieved March 23, 2010, from: http://www.projectsmart.co.uk/smart-goals.html Kotler, P. Keller, K. A framework for marketing management, 3rde. (2007). Prentice Hall. Retrieved on March 23,2010 from University of Phoenix, Resource, MKT/571-Marketing Web site: https://ecampus.phoenix.edu/classroom/ic/classroom.aspx. Problem-Solving Model, 2010. BPI consulting. Retrieved on March 24, 2010 from: http://www.spcforexcel.com/problem-solving-model