Classroom Observation Report

I am a prison Warden and one of my female employees has been held hostage in one of the housing units. Kacey is well respected by all the staff and is married with two children. The inmates are asking that no charges will be filed against them for any actions taken, they want a keg of beer, and they want to exchange this female hostage for the male Captain in charge of the second shift who they feel has been harassing them. Kacey has just started to plead with the inmates for her life. Tell me what what steps are you going to take and why.

First I will open the lines of communications, and second build rapport with the inmates. I would do this by telling the inmates that he talk to me about any problem he is having. I will talk about how this will affect his kids if he have kids. I will let them know they have my attention.I would let them know they can trust me. The inmates will know they can ask me for anything, and I will try to get it. I would tell them that I can not get them a keg of beer because it is against the rules, but I would like to know what cause these chain of events.
Third, this will allow hostage takers to express emotion and ventilate, and fourth this will establish a problem-solving atmosphere.I will ask them why do they feel the male Captain in charge of the second shift has been harassing them.
Fifth, hopefully this will help stall for time. I will let them know that I can not trade a hostage for a hostage, but what I will do is look into this to see have the second shift male manager has been harassing them or other inmates. I will promise them if he have I will personally see that he is fired.

Sixth, will try to obtain intelligence about what has been going on with this officer, and the
inmates.

Seventh, this should reduce stress and tension, and at this point the inmates let Kacey go.The inmates get some time add to their sentence, but as warden I will keep my promise to the inmates. I will look into how the second shift manager handles inmates because this may keep this from happening again.

In conclusion, During any hostage negotiation situation, time is critical. A team of negotiators must act quickly towards the safest resolution of a situation, while relying on their training to do so. The men and women who serve as hostage negotiators in corrections do so because they want to use their skills to prevent one of their peers from being harmed.

The role of negotiators are not for everyone.A negator train for hours at a time to be the best at what they do. Everyday we as correction employees should learn how to talk to inmate in case of a crisis, because correction employees have an advantage over any other hostage negotiator the should know the inmate.