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CMGT 445 Week 3 Ind Imp Plan

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CMGT 445 Week 3 Ind Imp Plan
University of Phoenix Material

Implementation Plan Template

Use the following template to create your implementation plan in Week Four.

Project Name or Identification: The IT Guys

Project Stakeholders

Owners

Project Description

The IT Guys information technology company was started in 2013 in the city of Houston, TX. It currently employs 15 personnel and performs anywhere from 15 – 40 information technology related trouble calls a week. Initially the IT guys were a small organization with only a limited clientele roster. Now that word is spreading, the IT guys are looking to add to their employees and areas covered.

Measurable Organizational Value (MOV)

The desired impact of this plan would establish The IT Guys as the go to independent information technology contractors in the city of Houston.

The major element that will provide value to the company will be the addition of an online trouble ticket system that will allow the company to receive more trouble tickets and keep a more detailed record of them. Another area to improve is the overall content of the site. The site will also list offered services available to the customer.

The Return on Investment is predicted to be at 30% after 3 months and 100% at 10 months.

Project Scope

The scope of this project will be to implement and maintain the proposed changes to the business. These changes will allow for the expansion of the company to include the entire Houston Metro Area in addition to surrounding cities. Any issues not covered in the outlined plan will be considered out of the scope of the project. The projects main deliverables will be the expansion of the company website to, namely an online trouble ticket system.

Project Schedule Summary

Project start date: May 15th, 2014

Project end date: September 30, 2014

Timeline of project phases and milestones
Phase 1 – Design of the website and trouble ticket – 60 Days
Phase 2 – Implementation of changes – 60 Days
Phase 3 – Evaluation and



References: Valacich, J., & Schneider, C. (2012).Information systems today: Managing in the digital world(5th ed.). Upper Saddle River, NJ: Pearson Education. Terminology or Glossary Appendices (as necessary)

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