Vita Olmsted
CMGT/556 - Enterprise Models
June 24, 2014
Jeffrey McDonough
Artificial Intelligence
Artificial Intelligence (AI) is the branch of computer science, which concentrates on the intelligence of machines, and involves applying the principles of reasoning, knowledge planning, learning, communication, perception, and controlling objects to emulate the human brain. The most recognizable AI application is robotics from Hollywood cinema, and includes films such as; I Robot, Transformers, Wall-e, WarGames, A.I., The Terminator, Robocop, Iron Man, and Star Wars to name a few, which is fictional not an actual representation of AI. Robotics applications is only one of three aspects of AI, which also includes Cognitive Science applications, and Natural Interface applications, however, the area businesses are finding the most useful is the Cognitive Science applications (Murugavel, 2014).
Cognitive Science Applications
The Cognitive Science area of AI concentrates on how the human brain functions, and the way it thinks and learn. The research on how humans process information is then transformed into various computer-based applications, which includes Expert Systems, Neural Networks, Genetic Algorithms, Intelligent Agents, and Virtual Reality (Murugavel, 2014).
Expert Systems
Expert systems use a combination of knowledge-base and software components, which uses stored knowledge to form a conclusion, and then delivers the answer to users’ requests. Expert systems and knowledge-based information systems are the most common AI application used in businesses. Expert systems uses specific areas of knowledge, which emulates an expert consultant to users, and also provides details on how it arrived at its’ conclusion. Figure 1 shows the components of expert systems, and the flow of knowledge (Murugavel, 2014).
Figure 1: (Murugavel, 2014)
Expert systems application categories include;
Decision Management - Systems that examine situations, and
References: Murugavel, K.N. (2014). Scribd. Retrieved from http://www.scribd.com/doc/93120964/Chapter-5-Decision-Support-System