Coaching Assignment
Chapter 6
The Six Steps of Communication
The goal of communication is an understanding between the person sending the message and the person receiving the message. Delivering a message to your athletes involves six steps.
Step 1: You have thoughts (ideas, feelings, intentions) that you wish to convey to your athlete.
Step 2: You translate these thoughts into a message appropriate for transmission.
Step 3: You transmit your message through some channel (verbal or nonverbal).
Step 4: The athlete receives your message (if he or she is paying attention).
Step 5: The athlete interprets the message’s meaning. The interpretation depends on the athlete’s comprehension of the message’s content and your intentions.
Step 6: The athlete responds internally to his or her interpretation of the message.
Sometimes this sequence of events flows smoothly, with you and the athlete clearly understanding each other's messages. But sometimes problems develop in one or more of the steps. Let's look at the ways communication can break down at each of the six steps.
Effective Communication
The rest of this chapter focuses on ways to become a more effective communicator.
Summary
Here are some key points that you learned in this chapter:
• Communication includes both sending and receiving messages through verbal and nonverbal means. These messages contain both content and emotion..
• The process of communicating can be more complex than we think. For a message to be communicated properly, both the sender and the receiver must be active and able participants.
• Becoming aware of the communication skills you lack is the first step to improving them. Following are some ways to improve your communication:
• Establish credibility when you communicate.
• Communicate positively.
• Send messages high in information.
• Communicate consistently.
• Learn how to listen.
• Improve your nonverbal communication.
• Deliver instructions clearly.
Chapter 7
The Six Steps of Communication
The goal of communication is an understanding between the person sending the message and the person receiving the message. Delivering a message to your athletes involves six steps.
Step 1: You have thoughts (ideas, feelings, intentions) that you wish to convey to your athlete.
Step 2: You translate these thoughts into a message appropriate for transmission.
Step 3: You transmit your message through some channel (verbal or nonverbal).
Step 4: The athlete receives your message (if he or she is paying attention).
Step 5: The athlete interprets the message’s meaning. The interpretation depends on the athlete’s comprehension of the message’s content and your intentions.
Step 6: The athlete responds internally to his or her interpretation of the message.
Sometimes this sequence of events flows smoothly, with you and the athlete clearly understanding each other's messages. But sometimes problems develop in one or more of the steps. Let's look at the ways communication can break down at each of the six steps.
Effective Communication
The rest of this chapter focuses on ways to become a more effective communicator.
Summary
Here are some key points that you learned in this chapter:
• Communication includes both sending and receiving messages through verbal and nonverbal means. These messages contain both content and emotion..
• The process of communicating can be more complex than we think. For a message to be communicated properly, both the sender and the receiver must be active and able participants.
• Becoming aware of the communication skills you lack is the first step to improving them. Following are some ways to improve your communication:
• Establish credibility when you communicate.
• Communicate positively.
• Send messages high in information.
• Communicate consistently.
• Learn how to listen.
• Improve your nonverbal communication.
• Deliver instructions clearly.
Chapter 7