Richard Reynolds is the newly hired CEO and has been actively investigating the declining performance of Coastal Medical Center. During the hiring process, the board of directors assigned him the responsibility of getting the organization back on track. Help Reynolds develop a strategic planning process that will place Coastal Medical Center on a new road to success.
Team A: The original CEO of Coastal Medical Center, Don Wilson, was termed a visionary and helped the Center grow and prosper for over 20 years. His successor, Ron Henderson, took