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Coffee and Starbucks

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Coffee and Starbucks
Case study
Title: Starbucks
Executive summary:
Starbucks has successfully established itself as the premium coffee leader in China with great brand recognition and high customer satisfaction. Its inspirational, progressive, professional and intellectual image has been widely accepted by a variety of the Chinese l customers including. External environment impacts the enterprise 's business to a large extent. While a company cannot change the external environment, internal business strategy can be studied. Market segmentation, targeting and positioning should be paid attention to. After target customer, marketing strategies are important for the business success.
Introduction:
* Starbucks Corporation is a very profitable organization, earning in excess of $600 million in 2004.The company generated revenue of more than $5000 million in the same year. * It is a global coffee brand built upon a reputation for fine products and services. It has almost 9000 cafes in almost 40 countries. * Starbucks was one of the Fortune Top 100 Companies to Work For in 2005. The company is a respected employer that values its workforce. * The organization has strong ethical values and an ethical mission statement as follows, 'Starbucks is committed to a role of environmental leadership in all facets of our business. '
Finding:
Starbucks China Background
China is the most important, and potentially the largest, market for Starbucks outside North America. Since the opening of the 1st Starbucks store in Taiwan in March 1998 , Mainland China at the China World Trade Building in Beijing in January 1999, Hong Kong in May 2000, and Macau in August 2002, the growing interest and appreciation of high quality coffee and the Starbucks Experience by Chinese consumers has produced steady store expansion throughout China. Now there are near 500 stores in China, including Mainland China, Taiwan, Hong Kong and Macau. In the Mainland—the region with the fastest growth, there



References: http://en.wikipedia.org/wiki/Starbucks Lee B, Cassell C.(2009).Learning Organizations, Employee Development and Learning Representative Schemes In The UK And New Zealand. Journal of Workplace Learning, 21(1), 5 – 22 Rippin A. (2007).Space, place and the colonies: re-reading the Starbucks ' story. Critical perspectives on international business, 3(2),136 – 149 Rafiq M, Ahmed P.K. (2009).Using the 7Ps As a Generic Marketing Mix: An Exploratory Survey of UK and European Marketing Academics. Marketing Intelligence & Planning, 13 (9), 4 – 15 Swanson R.A., Holton E.F. (2009). Foundations Of Human Resource Development .US: Berrett-Koehler Wiersema M.F., Bowen H.P. (2008) Corporate Diversification: The Impact of Foreign Competition, Industry Globalization, and Product Diversification. Strategic Management Journal, 29(2), 115–132

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