I WILL BE HAPPY TO ASSIST YOU WITH THAT.
MAY I KNOW TO WHOM THIS IS CHECK IS PAYABLE/MADE OF?
THANK YOU FOR CALLING COMDATA , THIS IS LYN, I WILL BE HAPPY TO ASSIST YOU IN YOUR TRANSACTION.VERIFYING THE LAST 5 DIGITS OF YOUR EXPRESS CODE IS
I’M SO SORRY TO HEAR THAT/I DO APOLOGIZE FOR THE INCONVENIENCE, HOWEVER I WILL BE HAPPY TO ASSIST YOU IN YOUR CONCERN.
REMINDER:
ASK MANUAL AUTHORIZATION FOR FUEL=AUTHORIZATION FOR FUEL
AUTH. CHECK FP=JUST VERIFY THE AMOUNT AND PRESS F2, PAG NAKITA K NA NO AUTH. FP JUST PRESS F2
CAN’T USE THE AUTH. NO. WE CAN SEND ANOTHER ONE AUTH.NO.=TELL THEM WE CAN GIVE HIM ANOTHER AUTH.NO.= F2
REGISTER A CHECK=GET THE CHECK NO. GET THE STATE ABBREV. + 000 GET ALL THE INFO
CAN YOU SEND ME A FAX DETAIL OF MY SETTLEMENT=IT’S A SETTLEMENT DETAIL REQUEST, INFO OF THEIR SETTLEMENT LIKE A RECEIPT F8, 9, TAG EACH BIT OF INFO-DATE CALLBACK NO..USE TAB NOT ENTER
WE WILL PUT THAT ON YOU.U WILL RECEIVE THAT SOON.
SETTLEMENT=CHECKING THAT SETTLEMENT P F4 SETTLEMENT INQUIRY=SHIFT F1 CHECK SETTLEMENT FOR THAT DAY IF NONE, GO BACK TO STATION CODE, PRESS P AND TELL CUST THAT THE CHECK IS ON ITS WAY W/IN THE NEXT 3-5 MIN
BUYING EXPRESS CODE=TRANSER TO WILL CALL=92
IF IT’S LOST STATUS=VERIFY SME INFO=NO LIMITATION=IF THERE IS CALL THE ISSUING CO.
CASH BALANCE=F1 INQUIRY=ASK FIRST FOR THE NAME, EMPLOYEE NO.OR DRIVER’S LIC.
WHEN NO CHECK NO NO PICK UP MONEY
CAN’T DO PICK UP MONEY ON SETTLEMENT
DUPLICATE REQUEST FOR SETTLEMENT, CHECK 07
ERROR MESSAGE=MAY NOT FUEL=TELL HIM WE’RE UNABLE TO PROCESS IT SINCE DRIVER CAN’T DO FUEL IN THEIR STATION. PLS TELL DRIVER TO CONTACT THE ISSUING COMPANY
HOW TO COMBINE 2 TRANSACTION=ASK HIM IF THERE’S A PRIOR TRANSACTION THAT WAS DONE BEFORE THIS 2ND TRANSACTION. IF THERE IS, TELL HIM WE ARE UNABLE TO PROCESS IT UNLESS WE CANCEL THE FIRST TRANSACTION AND COMBINE THE TWO TRANSACTION IN TO ONE.FIRST CANCEL THE FIRST