Commerce Bank
Sample of Cover Page to be Used for All Assignments
Nova Southeastern University
Wayne Huizenga Graduate School of Business & Entrepreneurship
Assignment for Course: OPS 5095 Service Operation Management
Submitted to:
Submitted by: Caroline Smith
Date of Submission: January 24, 2012
Title of Assignment: Commerce Bank
CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledge and disclosed in the paper. I have also cited any sources from which I used data, ideas of words, whether quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course.
Student Signature: ______Caroline Smith_____________________
*******************************************
Instructor’s Grade on Assignment:
Instructor’s Comments:
CASE GRADING RUBRIC
|TITLE OF RUBRIC: OPS 5095 Student Case Grading Rubric |Course: OPS 5095 |
|LEARNING OUTCOME/S: CC1, CC3, CC7 |Date: November 4, 2011 |
|PURPOSE: Apply OPS Theory to Business Practice |Name of Participant: Student |
|VALIDITY: Best Practices in OPS Management |Name of Rate: Professor |
|COMPANION DOCUMENTS: Individual Cases, Assigned Articles and APA Style Manual |
| |Earning maximum points in each box in ‘PROFICIENT’ column and / or points in columns to the right of ‘PROFICIENT’ meets standard. |
| |> |
|Performance |Basic (2 |Developing (3.25 |Proficient (4.0 |Accomplished (4.5 pts)* |Exemplary (5 |Score |
|Criteria |pt)*
Nova Southeastern University
Wayne Huizenga Graduate School of Business & Entrepreneurship
Assignment for Course: OPS 5095 Service Operation Management
Submitted to:
Submitted by: Caroline Smith
Date of Submission: January 24, 2012
Title of Assignment: Commerce Bank
CERTIFICATION OF AUTHORSHIP: I certify that I am the author of this paper and that any assistance I received in its preparation is fully acknowledge and disclosed in the paper. I have also cited any sources from which I used data, ideas of words, whether quoted directly or paraphrased. I also certify that this paper was prepared by me specifically for this course.
Student Signature: ______Caroline Smith_____________________
*******************************************
Instructor’s Grade on Assignment:
Instructor’s Comments:
CASE GRADING RUBRIC
|TITLE OF RUBRIC: OPS 5095 Student Case Grading Rubric |Course: OPS 5095 |
|LEARNING OUTCOME/S: CC1, CC3, CC7 |Date: November 4, 2011 |
|PURPOSE: Apply OPS Theory to Business Practice |Name of Participant: Student |
|VALIDITY: Best Practices in OPS Management |Name of Rate: Professor |
|COMPANION DOCUMENTS: Individual Cases, Assigned Articles and APA Style Manual |
| |Earning maximum points in each box in ‘PROFICIENT’ column and / or points in columns to the right of ‘PROFICIENT’ meets standard. |
| |> |
|Performance |Basic (2 |Developing (3.25 |Proficient (4.0 |Accomplished (4.5 pts)* |Exemplary (5 |Score |
|Criteria |pt)*
References: Faust, M. (2007). Commerce Bank. Federal Reserve Financial Services, 1(1), 1-2. Fitzsimmons, A., & Fitzsimmons, J. (2011). Service management: Operations, strategy, information technology. New York, USA: McGraw Hill. Frei, X., & Hajim, C. (2006). Commerce Bank. Harvard Business School, 603(80), 23-26.