Common Induction Standards
Common Induction Standards (Adult Social Care) Manager’s Guide
This workbook has been updated and reviewed with funding from Skills for Care Berkshire, led by Berkshire Care Association in partnership with representatives from: Reading Borough Council, Royal Borough of Windsor and Maidenhead, Wokingham Borough Council, Bracknell Forest Council, West Berkshire Council and Bracknell & Wokingham College September 2009
TABLE OF CONTENTS
Introduction Standard 1 – Understanding The Principles of Care… 1.1 Values 1.2 Confidentiality 1.3 Person-centred Approach Test Your Knowledge…… Standard 2 – Understanding the Organisation and the Role of the Worker 2.1 Your Role As A Worker 2.2 Policies and Procedures 2.3 Worker Relationships Test Your Knowledge…………………………………… Standard 3 – Maintain Safety At Work…………………………… 3.1 Health and Safety 3.2 Moving and handling 3.3 Fire safety 3.4 Emergency First Aid 3.5 Infection Prevention and Control 3.6 Medication and Health Care Procedures 3.7 Security Test Your Knowledge………………………………………………… Standard 4 – Communicate Effectively ………….………………… 4.1 Encourage Communication 4.2 Use Communication Techniques 4.3 The Principles of Good Record Keeping Test Your Knowledge………………………………………… Standard 5 – Recognise and Respond to Abuse and Neglect … 5.1 Legislation Policies and Procedures 5.2 Understanding the Nature of Abuse and Neglect 5.3 Recognise the Signs and Symptoms of Abuse and Neglect 5.4 How To Respond To Abuse and Neglect 5.5 Whistle Blowing Test Your Knowledge………………… Standard 6 – Develop As A Worker…………………………………… 6.1 Support and Supervision 6.2 Knowledge and Skills Development Test Your Knowledge…………………………………………………… Completion Checklist…………………………………… Useful Abbreviations………………………………………… Useful Websites………………………………………………… 1 5
9 23
25 35
42 53
59 65
.77 83
86 89 91 93
Preface to Manager’s Guide
Induction is the first formal learning your member of staff undertakes when joining the social care sector or a new
This workbook has been updated and reviewed with funding from Skills for Care Berkshire, led by Berkshire Care Association in partnership with representatives from: Reading Borough Council, Royal Borough of Windsor and Maidenhead, Wokingham Borough Council, Bracknell Forest Council, West Berkshire Council and Bracknell & Wokingham College September 2009
TABLE OF CONTENTS
Introduction Standard 1 – Understanding The Principles of Care… 1.1 Values 1.2 Confidentiality 1.3 Person-centred Approach Test Your Knowledge…… Standard 2 – Understanding the Organisation and the Role of the Worker 2.1 Your Role As A Worker 2.2 Policies and Procedures 2.3 Worker Relationships Test Your Knowledge…………………………………… Standard 3 – Maintain Safety At Work…………………………… 3.1 Health and Safety 3.2 Moving and handling 3.3 Fire safety 3.4 Emergency First Aid 3.5 Infection Prevention and Control 3.6 Medication and Health Care Procedures 3.7 Security Test Your Knowledge………………………………………………… Standard 4 – Communicate Effectively ………….………………… 4.1 Encourage Communication 4.2 Use Communication Techniques 4.3 The Principles of Good Record Keeping Test Your Knowledge………………………………………… Standard 5 – Recognise and Respond to Abuse and Neglect … 5.1 Legislation Policies and Procedures 5.2 Understanding the Nature of Abuse and Neglect 5.3 Recognise the Signs and Symptoms of Abuse and Neglect 5.4 How To Respond To Abuse and Neglect 5.5 Whistle Blowing Test Your Knowledge………………… Standard 6 – Develop As A Worker…………………………………… 6.1 Support and Supervision 6.2 Knowledge and Skills Development Test Your Knowledge…………………………………………………… Completion Checklist…………………………………… Useful Abbreviations………………………………………… Useful Websites………………………………………………… 1 5
9 23
25 35
42 53
59 65
.77 83
86 89 91 93
Preface to Manager’s Guide
Induction is the first formal learning your member of staff undertakes when joining the social care sector or a new