Communication is when two or more people share ideas or develop a conversation and get information from each other.
Formal communication and informal communication
Formal communication- this communication always has to start with a greeting. Formal communication is mostly used by professionals like people working in health and social service. Formal communication always require verbal and non verbal communication skills. This communication is always clear, correct and avoids misunderstanding.
Informal communication starts with more variety of greetings according to the area someone lives in. for example people calling other people ‘love’.
Different form of communication
Verbal communication:-verbal communication is when you use your mouth to talk and also get ideas, information, thought and feelings. A good verbal communication is an ability to listen carefully to other people and speak to people about your ideas and also present it to them during a presentation. This involve using different approaches and styles appropriately to your targeted audience. When sharing your ideas to your targeted audience there is various skills to apply:
• Open question are question that always have ‘’w” at the beginning and you can give a longer answer to every opened question ‘why don’t you like her?’ might be answered by,
I don’t like her because she been mean and disrespectful to me since we got to secondary school…. Open question products conversation to the person you are speaking to. • Closed question are questions that can be answered with a short phrase, example ‘Do you like chicken? 'could be answered ‘Yes’ or ‘ No'. Closed question are good for testing your understanding or other people’s understanding and also closed question can be used to check that an information is correct.
• Paraphrasing means restating back something a person has just said in a different way to make sure you understand the messages. For example, someone says, I have been doing
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