Communication and Food Safety
Summary
To summarize the article given, it is the problem on the communication barriers at the workplace. One of the problems is supervisor giving out inconsistent messages which causes miscommunication. As stated, several factors are the cause of communication barriers as such different cultural or ethnic background and wide range age group of employees working. To have a deeper understanding on the problem faced, Barry, who is ServeSafe certified is taken as an example to link to the problem. The owner of the restaurant is aware of the food safety issue hence they are supportive toward Barry in his food safety efforts but because of high turnover of employees, eventually food training safety is omitted. It seems like the food safety issue is getting serious when one day Barry stepped into the kitchen and noticed several trays of uncooked meat sitting out in the kitchen area. After all these incidents, he has taken many effort to get employees to be safe in how the handle food.
1. What are the communication challenges and barriers Barry faces?
Introduction:
Communication is a process of exchange and flow of information, thoughts and feelings between people through verbal communication, non-verbal communication and written communication. The message is sent by a sender through a communication channel to a receiver. The sender must encode the message into a form that is appropriate to the communication channel. The receiver will then decode the message to understand its meaning and significance. However, misunderstanding can occur at any stage of the communication process. As shown in the case study, Barry who is a foodservice manager at a casual dining restaurant faces communication challenges and barriers in managing all employees in the back of the house.
Content:
One of the communication challenges and barriers Barry faces is generational barriers. This can be clearly seen in the case study that the employees working in the back of the house range in age from
To summarize the article given, it is the problem on the communication barriers at the workplace. One of the problems is supervisor giving out inconsistent messages which causes miscommunication. As stated, several factors are the cause of communication barriers as such different cultural or ethnic background and wide range age group of employees working. To have a deeper understanding on the problem faced, Barry, who is ServeSafe certified is taken as an example to link to the problem. The owner of the restaurant is aware of the food safety issue hence they are supportive toward Barry in his food safety efforts but because of high turnover of employees, eventually food training safety is omitted. It seems like the food safety issue is getting serious when one day Barry stepped into the kitchen and noticed several trays of uncooked meat sitting out in the kitchen area. After all these incidents, he has taken many effort to get employees to be safe in how the handle food.
1. What are the communication challenges and barriers Barry faces?
Introduction:
Communication is a process of exchange and flow of information, thoughts and feelings between people through verbal communication, non-verbal communication and written communication. The message is sent by a sender through a communication channel to a receiver. The sender must encode the message into a form that is appropriate to the communication channel. The receiver will then decode the message to understand its meaning and significance. However, misunderstanding can occur at any stage of the communication process. As shown in the case study, Barry who is a foodservice manager at a casual dining restaurant faces communication challenges and barriers in managing all employees in the back of the house.
Content:
One of the communication challenges and barriers Barry faces is generational barriers. This can be clearly seen in the case study that the employees working in the back of the house range in age from