What is communication? Communication can be defined as the process of exchanging information, ideas and messages from one person to another. An important factor in communication is the existence of a medium through which the message is being communicated; this may include the use of letters, emails, texts, word of mouth as well as social networks such as Facebook. One of the communication mediums that are now being used widely is the use of the social network site Facebook, which was introduced in 2004 by Mark Zuckerberg. Subscribers to Facebook create a profile which can have personal and general information about themselves to be seen by other subscribers. Cellular texting was introduced in the 1990s as a written form of communication that would work alongside verbal or voice calls, a service provided by cellular phones. This was through the introduction of Short Messaging Service (SMS) which makes use of the twenty six letters of the alphabet and the ten numerical to create a display that allows for at least one hundred and sixty characters. Through the use of cellular texting and the social networking site Facebook, the communication between people has improved the efficiently and the effectively.
Facebook is a form of communication medium that encourages universalism as it breaks down barriers across all ages, continents, gender, race, religion and thus helps to eliminate discrimination. Facebook is a worldwide network, it brings together families as they are able to remain friends and often communicate with others. “One of the ideas of communication is to spread information, and Facebook helps to achieve this, “states Professor Sethi, who teaches at MIT about business communication. The social network’s ability to be accessed through the internet, by mobile handsets as well as through computers, has increased its usage. Facebook, provides better access to information, this is because it