Preview

Communication in Care Settings Ao1

Powerful Essays
Open Document
Open Document
3114 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Communication in Care Settings Ao1
Communication in Care Settings
AO1

In this assignment I will be looking at the different types of communication which are used in care settings and the factors that support and inhibit communication.
Communication in my opinion means interaction with others, gaining information and retaining that information. It is very important because we use it in our daily lives to talk to people either orally or written. If there is a lack of communication then it will be hard for people to listen or to get the information they need. In care settings, different types of communication are needed to help with their patients or clients. Communication is important in health and social because it helps build a relationship between a client and a carer. There are four different types of communication, which are used in different care settings and the different ways in which people communicate; those ways are written, verbal, computerized and specialized. And the purpose of communication is to give information, obtain information and to exchange ideas with each other. In a health and social care setting it is extremely impossible to do without communication and we must sure that it is done effectively to make sure service users understand what carers are saying.
Written communication is one of the most important types of communication in my opinion. In health and social care setting written communication must be accurate, clear and legible. If a mistake is made in a formal record a client could have the wrong treatment or be given the wrong information. This could then lead to complaints and the health and social care provider could even be taken to court. Copies of written communication should always be kept in case they are needed for future reference.

There are many different types of written communication in which health and social care settings use.
A care plan is an agreement between the client and a health professional /carer to help the client manage their health



Bibliography: http://www.scientologyhandbook.org/SH5_2.HTM http://www.nvqmadesimple.com/communication-skills-health-social-care-settings/ The Folens, Applied Health and Social Care book 2006 Fisher, Blackmore, Mckie, Riley, Seamons and Tyler. Edition 4 Dunstable

You May Also Find These Documents Helpful

  • Good Essays

    Communication is needed to be able to express feelings, wishes, and needs. It helps makes and develops relationships with another person. Communication is paramount in a care setting, as you can build trust with a resident and also have a good working relationship with that person and their families.…

    • 1896 Words
    • 8 Pages
    Good Essays
  • Good Essays

    Shc 21 Answers

    • 2221 Words
    • 9 Pages

    Some of the reasons why people communicate will include: to air their opinion, to portray their feelings, to give instructions, or we can communicate by sending or responding to a message. Communication verbal and non verbal. Verbal communication is by use of words, which also carries or involves tone of voice, speed, loudness, emphasis and clarity. Non-verbal is so important is health and social care because there are many service users who depend on this method of communication. It involves gestures, touch, and body language and facial expressions. Communication can be formal which is what is required in health and social care or informal. In Health and social care it's important that information is recorded and is kept confidential seen only by those authorised to see it. Staff should always communicate as this adds value and continuity to the service offered to our service…

    • 2221 Words
    • 9 Pages
    Good Essays
  • Better Essays

    Imagine a world with no communication. No way to express feelings of anger or joy, no longer waving goodbye as someone leaves, communicating via email, text or pen never existed. The mere thought is absurd. Communicating is key to success in most any situation, whether it is in the work place, personal life or everyday tasks. The basic elements of communication and how they differ from the basic rules of healthcare communication are covered in this paper. Cultural differences and how they influence communication, as well as how healthcare providers might encourage their patients to be more open and honest about their health…

    • 888 Words
    • 4 Pages
    Better Essays
  • Good Essays

    The different reason people communicate is to show pain, anger, joy, love etc. It is important for people communicate so their views, wishes and information gets across. The communication could be formal or informal. Documentation and record keeping is important in the social care sector as this information may be used for legal reasons. All communications is confidential and are on a “need to know” basis. Communication between colleagues and other healthcare professionals is essential, as it ensures continuity of care. It also shows staff are aware of the current needs of the client.…

    • 1376 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    Read Me First Wk1

    • 515 Words
    • 2 Pages

    As you peruse the readings, focus on the basics of communication, including the various roles, the channels, and the importance of the message. Clear and effective communication is essential to any business, and health care is no exception. Miscommunication may lead to errors in patient care.…

    • 515 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    People communicate to show their needs, to share opinions they have. Effective communication can build strong relationships and create good social rapports. We communicate by asking questions, sharing ideas, showing emotions, physically and verbally. On a daily basis communication is very important. Especially if your job involves a lot of team work. As a care assistant learning to communicate effectively with individuals is very important. We communicate to give and receive information. Communication is an essential tool a carer can use to meet clients’ needs. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending to an individual, thereby keeping other staff informed and aware of current situations within the work place.…

    • 1005 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    The task that has been set for this merit to complete is to describe the different forms of communications and giving a couple of examples that could be used within the Care Home environment.…

    • 1181 Words
    • 4 Pages
    Satisfactory Essays
  • Powerful Essays

    Nvq 3

    • 1098 Words
    • 5 Pages

    •To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialise; to ask questions; to share experiences • People communicate in order to establish and maintain relationships with others, to give and receive information and instructions, to understand and be understood, to share opinions, knowledge, feelings, emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of older people. It is a basic requirement of my job role to communicate with individuals and their families, other members of staff on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues are recognised and reported. All carers attend hand over at the beginning of each shift and also complete communication books after attending an individual, thereby keeping other staff informed and aware of current situations within the workplace. Individuals communicate with carers to express their needs and social care setting between: 2. Explain how effective communication can affect relationships in an adultpreferences and to ensure they are met. As a carer I would discuss the options and choices…

    • 1098 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Communication has many roles and functions. It helps people to inform people of your thoughts ideas and opinions and help them to understand them too. It also can be used to help people in an emotional and social way (making friends, socialising etc.). Communication can also be used to assess a patient’s condition, build a trusting a respectful relationships and motivate them. All of these will help the patient’s self-esteem and will help to reduce barriers between professional and service users…

    • 1011 Words
    • 5 Pages
    Good Essays
  • Good Essays

    In this task, I am required to explain the factors that positively influence communication and relate them to a health and social care or early years setting.…

    • 480 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Good communication skills are so important within a health and social care environment because we communicate with others all the time. Effective communication helps us better understand a person or situation, enables us to resolve differences, build trust and respect, and create environments where creative ideas, problem solving, affection, and caring…

    • 1612 Words
    • 7 Pages
    Good Essays
  • Powerful Essays

    There are many different types of communication, such as verbal, graphical and technology. In this piece of work I am going to assess what they are used for and when they would be used effectively. I am going to give information on six different types of communication and examples of how, where and when they could be used best in a health and social care setting.…

    • 1631 Words
    • 7 Pages
    Powerful Essays
  • Powerful Essays

    The aim of this assignment is to explain communication and why it is important in healthcare. This will be accomplished by defining communication and exploring the different types of communication and how it is linked to clinical practice.…

    • 1490 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    Non-verbal communication (written) is also used in a health care environments. Such as hospitals. They use written communication to record medical history, staff Rota’s and formal policies and procedures. This is the most effective way in recording patients’ medical history as it is more accurate and factual. Another example of this form used in hospitals is during ‘handover meetings’. This happens before staff rotation, the staff on shift update the staff about to come on shift with any events or incidents that occurred. These meetings can be informal and rushed, the lack of communication found here can cause problems in hospital productivity as the new staff on shift might not get all…

    • 987 Words
    • 4 Pages
    Good Essays
  • Better Essays

    Communication is a process that involves exchange of information, thoughts, ideas and emotions. Communication is a process that involves a sender who encodes and sends the message, which is then carried via the communication channel to the receiver where the receiver decodes the message, processes the information and sends an appropriate reply via the same communication channel. There are many types of communication and interpersonal communication within health and social care setting. This is interaction between two or more human beings. Sometimes communication can be portrayed in a negative way but it is important to realise the message you are giving out to people so that the communication stays positive.…

    • 3848 Words
    • 16 Pages
    Better Essays