IOK 821 – Communication Management
Student No:xxxxxx
Individual Assignment: Increasing the relevance/value of the internal audit function
.
Table of Contents
1. Introduction
In this assignment will focus on how to increase the relevance/ value of the internal audit function in an organisation through the various aspects of communication.
Drent ( 2002), states that on daily basis internal auditors are faced with challenage to state their case on the round table of a meaningful contribution to the organisation. This is true in my opnion as in the current day environment more and more is experted and demanded from internal audit fucntion that ever before over and above the traditional mundane internal audit activities.
Definition of internal audit which states that
“Internal auditing is an independent, objective assurance and consulting activity designed to add value and improve an organisation’s operations. It helps an organisation accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control and governance processes” (Institute of Internal Auditors, 2014). Drawing from this broad definition on can tell that the internal audit function has a serious case of communication it needs to do in order to achieve its objective of adding value and improving the organisations operations. It needs to communicate the results of its assurance, consulting activities and evaluation of the risk management process. Implementation of this definition is not an easy task as most of the results are rather qualitative than quantitative hence a challenge to measure and it also brings about its own conflicting needs of the stakeholders (Drent, 2002).
2. Communication Management
In their book Adler and Proctor II (2011) state that, no matter what the profession research has confirmed that in order to succed at achieving the
References: Adler, R. B. & Proctor II, R., 2011. Lookingout Lookingin, Boston: Wadsworth. Coetzee, 2010. Interpersonal Communication. Advanced Internal Audit Topics, p. 253. Drent, D., 2002. The Quest for Increased Relevance. The Internal Auditor, Issue Feb , pp. 49-55. Institute of Internal Auditors, 2014. Institute of Internal Auditors. [Online] Available at: https://na.theiia.org/standards-guidance/mandatory-guidance/Pages/Definition-of-Internal-Auditing.aspx [Accessed 29 April 2014]. Ramaraju, S., 2012. PSYCHOLOGICAL PERSPECTIVES ON INTERPERSONAL COMMUNICATION. International Refereed Research Journal, III(Issue–4(2)), pp. 68-73. Shober, D., n.d. Gender and culture: language awareness inthe workplace. In: Communicating with a vision. s.l.:Van Schaik, pp. 137 - 144. Wood, J., 2013. Interpersonal Communication: Everyday Encounters, Boston: Wadworth.