1. Introduction 6
1.1 Purpose 6
1.2 Background 6
1.3 Methods 7
1.4 Scope 7
1.5 Rationale to choose 8
1.6 Structure 8
2. Introduction of the Organization 9
2.1 Glance of Crystal Image 9
2.2 Know the organization 9
2.3 Organizational Diagram 10
2.4 Stakeholders of Crystal Image 11
3. Communication Process 12
3.1. Communication Bubble 13
4. Communication with stakeholders 13
4. Communication with stakeholders 14
a. Customers 14
b. Government 14
c. Bank 14
d. Material and Service Suppliers. 14
5. Production Process 15
6. Communication within Organization 16
6.1 Routine communication 16
6.2 Recruitment 16
6.3 Regular Communication 17
7. Conclusion 17
8. Recommendations: 18 1. Introduction
1.1 Purpose
The purpose of this study is to outline the importance of communication in the organization. In today's information technology era, the success of an organization depends on the quality and quantity of the information they transmit and exchange within and outside the organization.
Next, objective of this study is to investigate different communication channels and mediums that exist in the organization. In any type of organization communication is vital for the progress, prosperity and sustenance of an organization.
The final purpose of this study is to find out the stakeholders of the organization and to be familiar with the communication between them. We studied formal as well as informal communication that takes place between the organization and its stakeholders.
This study has helped to understand the practicality of what we had studies in the class room.
This report is prepared in partial fulfillment of the requirements for degree of Master of Business Administration and is to be submitted to Dr, Bhawani Shanker Subedi, Mrs. Usha Bhandari and Mr. Durga Prasad Upadhaya.
1.2 Background
An organization is the group of people working together to achieve common goal and communication plays the