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Communication in a Business Environment

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Communication in a Business Environment
Reflective Account on Unit 204 – Communicate in a business environment
Communication is all about spreading understanding so that people can connect and work or live better together. The way we communicate with others can greatly alter the relationships we have and techniques can be used to either deliberately create harmonious working or to put a spanner in the works. By fostering a common understanding and awareness the message you try to portray becomes ever clearer and you are more likely to gain support from others.
Proper business communication is crucial to successful business practices. The way we communicate is changing how we do business and the purpose of business communication is to deliver the message of a particular business or company through electronic, verbal, nonverbal and interpersonal means. If done well, a message is successfully translated from one person to an individual or group.

I work with the parking strategy and implementation team in the Surrey County Council, who deal with the Traffic management and parking restrictions within the county, so communication is very important as this involves speaking many people who work within the county as well as the public because if this didn’t happen then the parking developments and road management will be not successful and will end up getting lots of complaints. The purpose of my job is that i make traffic orders for road closures within the county. This involves communicating with people who are involved with the road closures as well as local committee councillors and the police service.

At any level of a job communication skills are important and often employers look for the ability to make oneself understood in both verbal and written context as a key issue in deciding on employees. It is key to know what your message is, to succinctly recount it and to be persuasive enough to get others to buy-in to what you are saying.
The standard methods of communication are speaking or

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