communication M2 and D1 ashleigh
M2: Review strategies used in health and social care environments to overcome barriers to effective communication and interpersonal interactions.
D1: Evaluate strategies used in health and social care to overcome barriers to effective communication and interpersonal interactions.
In this essay I will be reviewing the strategies to overcome barriers within effective communication and interpersonal interaction and identifying their benefits and weaknesses. After reviewing the strategies I will be evaluating their effectiveness.
Staff Training
Effective communication skills are invaluable in the workplace and many health and social care services spend a considerable amount of money on training so that their employees communicate effectively. Good communication skills need to be both verbal and non-verbal, going beyond just conversations; employees must also know how to communicate in written reports and emails.
A weakness of staff training is the cost. Within health and social care it costs a lot of money to train individuals to the full extent of the profession. To replace and staff train new employees it costs over 30 thousand pounds which can be a weakness as the NHS do not earn of receive a lot of money to hire a lot of people a year due to the fact they have to pay the staff, pay for supplies and pay for operations and tax.
Staff training has the benefits of helping with diversity, boosting morale and team building. Good communication skills help to reduce barriers caused by language or cultural differences. Health and social care services can prevent cultural miscommunication or confusion by regular targeted staff training. Excellent communication in the workplace allows managers and employees to create efficient teams that trust each other and the management and allows them to work together effectively. Employee morale can increase with effective communication as it creates a healthy working environment and when people are happy with their jobs they are more
D1: Evaluate strategies used in health and social care to overcome barriers to effective communication and interpersonal interactions.
In this essay I will be reviewing the strategies to overcome barriers within effective communication and interpersonal interaction and identifying their benefits and weaknesses. After reviewing the strategies I will be evaluating their effectiveness.
Staff Training
Effective communication skills are invaluable in the workplace and many health and social care services spend a considerable amount of money on training so that their employees communicate effectively. Good communication skills need to be both verbal and non-verbal, going beyond just conversations; employees must also know how to communicate in written reports and emails.
A weakness of staff training is the cost. Within health and social care it costs a lot of money to train individuals to the full extent of the profession. To replace and staff train new employees it costs over 30 thousand pounds which can be a weakness as the NHS do not earn of receive a lot of money to hire a lot of people a year due to the fact they have to pay the staff, pay for supplies and pay for operations and tax.
Staff training has the benefits of helping with diversity, boosting morale and team building. Good communication skills help to reduce barriers caused by language or cultural differences. Health and social care services can prevent cultural miscommunication or confusion by regular targeted staff training. Excellent communication in the workplace allows managers and employees to create efficient teams that trust each other and the management and allows them to work together effectively. Employee morale can increase with effective communication as it creates a healthy working environment and when people are happy with their jobs they are more