Communication Skills
Unit-1 Communication Skills
Concept of Communication Process of Communication Types and Levels of Communication Technical Communication and General Communication Important Elements of Technical Communication Importance and Need of Technical Communication
1.1 CONCEPT OF COMMUNICATION
Human beings cannot live in society without the help of communication. Even a small baby cries to make others understand its need – is one type of communication. Communication is the very basic need of any organization and any individual. Without it, it is not possible for any organization to exist, function effectively and achieve its objectives. Communication brings people together by establishing commonness among people. It is a social need for an individual and lifeblood for an organization. We communicate 75% of our working time, an organization communicates 90% of its working time. If individuals communicate for their personal purposes, commnication in an organization is for the business purposes. Thus, the role of communication is to bring all the aspects of business together - manufacturer, employees, customers, suppliers, agencies, distributors etc. Communication is an art of sharing meaningful ideas, informations,knowledge, experience and feelings. The word Communication is derived from the Latin word 'communis', which means 'to make common, to transmit, to impart’. It stands for a natural activity of all human beings to convey opinions, informations, ideas, feelings, emotions to others by words spoken or written, by body language or signs.
Dr.Jivraj Mehta Institute of Technology
Prof. Chintan Mahida to download soft copy of notes.
mahidachintan@gmail.com
Log on to my website : http://chintanmahida.tripod.com
Unit-1 Communication Skills
Communication has been defined by many theorists; some of these definitions are quoted here : According to W.H.Newman, “Communication is an exchange of facts, ideas, opinions or emotions by two or more
Concept of Communication Process of Communication Types and Levels of Communication Technical Communication and General Communication Important Elements of Technical Communication Importance and Need of Technical Communication
1.1 CONCEPT OF COMMUNICATION
Human beings cannot live in society without the help of communication. Even a small baby cries to make others understand its need – is one type of communication. Communication is the very basic need of any organization and any individual. Without it, it is not possible for any organization to exist, function effectively and achieve its objectives. Communication brings people together by establishing commonness among people. It is a social need for an individual and lifeblood for an organization. We communicate 75% of our working time, an organization communicates 90% of its working time. If individuals communicate for their personal purposes, commnication in an organization is for the business purposes. Thus, the role of communication is to bring all the aspects of business together - manufacturer, employees, customers, suppliers, agencies, distributors etc. Communication is an art of sharing meaningful ideas, informations,knowledge, experience and feelings. The word Communication is derived from the Latin word 'communis', which means 'to make common, to transmit, to impart’. It stands for a natural activity of all human beings to convey opinions, informations, ideas, feelings, emotions to others by words spoken or written, by body language or signs.
Dr.Jivraj Mehta Institute of Technology
Prof. Chintan Mahida to download soft copy of notes.
mahidachintan@gmail.com
Log on to my website : http://chintanmahida.tripod.com
Unit-1 Communication Skills
Communication has been defined by many theorists; some of these definitions are quoted here : According to W.H.Newman, “Communication is an exchange of facts, ideas, opinions or emotions by two or more