As the case states, firing people is not an option. Also, financial calculations are not necessary for this case. You are to assume that you are a consultant in personnel management who has been hired by Ms. Boyce, the CEO of Hepplewhite and Boyce, to study this case and write a report to her. As a reminder, below is the information from case study # 1 about a suggested outline for a standard problem/solution format. It can be adapted in any fashion you think is appropriate, or you can develop your own format. 1. The purpose of the report 2. A clear definition of the problems 3. The probable causes of the problems 4. The feasible courses of action to be taken to solve the problems 5. The best courses of action in your opinion 6. Why they are the best courses of action, including probable outcomes 7. Additional steps that should be taken in the future to ensure that similar problems do not occur.
The written report is due April 4, 2013 The presentation is due March 14, 2013
Karen Carlin
Used with Permission from the Publisher: OB in Action: Cases and Exercises