Comparative Analysis of Private, Public Banks

Ibmr | study on impact of technology on customer needs in banking | | | NAYANA SHREE N S | MBA FINANCE |

Project on study on impact of technology on customer needs in banking

SEMESTER IV

SUBMITTED BY
NAYANA SHREE N S
ROLL NO.

IBMR COLLEGE

IBMR COLLEGE

Address:

CERTIFICATE

This is to certify that Nayana Shree N S of MBA FINANCE Semester IV {2012-13} has successfully completed the project on “Project on study on impact of technology on customer needs in banking” under the guidance of Mrs.Bickram .

Course Co-ordinator Principal

Project Guide/ Internal Examiner

External Examiner
DECLARATION

I Nayana Shree N S the student of MBA Finance Semester IV {2012-13} hereby declare that I have completed the project on “Project on study on impact of technology on customer needs in banking”.

The information submitted is true and original to the best of my knowledge.

Signature
Nayana Shree N S
Roll No.

ACKNOWLEDGEMENT

Many people have played a part in making this project study a success by giving their valuable inputs and useful suggestions.

Firstly I would express my gratitude to the University Of Mysore for providing me the opportunity to study the practical aspects of banking and insurance. I am thankful to the principal Mrs.xxxxxxx for giving me an opportunity to work on this project.

I am also thankful to our co-ordinator Mrs. xxxxxx for her immeasurable encouragement and support.

I am also particularly grateful to my project guide xxxxx for extending his support and time.

INDEX Chapter No. | Titles | Pg. No. | 1 | Introduction | 1-7 | 2 | Role Of Technology | 8 | 3 | E-Banking | 9-12 | 4 | Digital Signatures | 13-15 | 5 | Card Skimming | 16 | 6 | Credit Cards | 17-20 | 7 | Mobile Banking | 21-23 | 8 | Electronic Funds Transfer | 24-26 | 9 | Debit Cards | 27-33 | 10 | Telephone Banking | 34-35 | 11 | Uses Of Information Technology In Banks |