6/18/14
Comparison and Contrast Essay
EGL 1010
Professor Alvin R. Parrish, Sr.
Nordstrom and Forever 21 are retail stores that sell popular, trendy, fashionable clothing, accessories, and shoes. I shop at the Forever 21 and Nordstrom stores in Annapolis Mall. Many people enjoy shopping at both stores because of their trendy apparel. Since Forever 21 has inexpensive clothing, teenagers like to gravitate there. Nordstrom is a high end store that sells top of the line clothing and accessories. Older people like to shop at Nordstrom because it provides highquality apparel. Nordstrom focuses more on satisfying the customers and providing brand name clothing. Even though Forever 21 has nice clothing, I recommend shopping at Nordstrom because of the quality of their clothing, their outstanding customer service, and their pleasant atmosphere.
Nordstrom sells high quality clothing that customers are able to keep for years, but Forever 21 often sells clothing made of cheap materials that can only be worn a short time. If their clothing is not properly taken care of, the purchase will not last very long. Nordstrom allows customers to choose between large varieties of brand name clothing. Apparel from top designers can be purchased from Nordstrom, Forever 21 does not offer that. If you want the best out of your money I advise customers to purchase high quality apparel from Nordstrom.
Outstanding customer service is another reason to shop at Nordstrom, and poor customer service is another reason to skip shopping at Forever 21. At Nordstrom, They provide a variety of services including gift wrapping, layaway, and appropriate return policies. Employees also go out of their way to assist customers. At Forever 21, you have to approach sales representatives if you have an issue or want help. At Forever 21, customers are left to help themselves. You do not see many sales representatives walking around trying to assist customers. In addition, their return