Question 2 Charlie enters the store of Rocks Pty Ltd, a specialist retailer of climbing equipment. He says to the salesperson, ‘Look, I’m going climbing in the Himalayas and need a tent. What do you have?’ The salesperson shows Charlie three tents, one of which is an ‘X’ tent. The salesperson is called away. Charlie chooses the ‘X’ tent and pays the cashier $750.
Charlie goes to the Himalayas and suffers frost bite because the ‘X’ tent has only been designed for use in mild climates. On his return, he hobbles into Rocks’ store and demands an explanation and compensation. The manager says:
Well, you selected the tent and what’s more the sign at the cashier’s desk clearly states that Rocks Pty Ltd makes no promises, warranties or conditions in relation to goods that are sold and is not liable for any damages except replacement of goods that are proved to be faulty at the time of sale.
Charlie remembers reading the sign at the time that he bought the ‘X’ tent. Can Charlie successfully claim a breach of the Competition and Consumer Act 2010