Introduction……………………………………………………………………………………………………………………………………………2
Main objectives of study………………………………………………………………………………………………………………………………………..2
Overview of the Banking Sector3
Competitive Advantage………………………………………………………………………………………………………………………….. 4
Michael Porter: Guru of Competitive Advantage…………………………………………………………………..……............................... 4
How do banks benefit from competitive advantage………………………………………………………………………………..8
Company Profile – Mauritius Commercial Bank…………………………………………………………………………………....10
Competitive Advantages of MCB………………………………………………………………………………………………………..................10
Continuous investment and innovation to secure sustainable competitive advantage………………………………………….11
Company profile – State Bank of Mauritius……………………………………………………………………………………......... 13
Competitive Advantages of SBM……………………………………………………………………………………….,…………………………..15
Continuous investment and innovation to secure sustainable competitive advantage………….……………………………...17
Company profile – Barclays Bank of Mauritius……………………………………………………………………………………...19
Competitive Advantages of BBM…………………………………………………………………………………….……………………………..19
Continuous investment and innovation to secure sustainable competitive advantage………………………………………….20
Company Profile – Hongkong and Shanghai Banking Corporation………………………………………………………..21
Competitive Advantages of HSBC…………………………………………………………………………………………….…………………….21
Continuous investment and innovation to secure sustainable competitive advantage………………………………………….23
Other Competitors……………………………………………………………………………………………………………………………. ….24
Conclusion……………………………………………………………………………………………………………………………………………. 25
Overview of Part II…………………………………………………………………………………………………………………………………27
Recommendations…………………………………………………………………………………………………………………………………28
Conclusion……………………………………………………………………………………………………………………………………………..31
References……………………………………………………………………………………………………………………………………………..32
Abstract
With the increasing