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Complexity of Management

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Complexity of Management
The complexity of Management

Tutor: Geoff Stanley

Name: Dung bui

ID: s10505683

Word count: Assignment- 2457

Reflection essay: 522

Contents

Introduction 0 Nature of Management 0 Complexity in human resource management 1 Power and politics in organisation 4 Types of power 5 References 6 Self- reflection essay 7

Introduction

Management is the act of getting individuals together to undertake desired goals and objectives using available resources efficiently and effectively. Management comprises planning, organising, staffing, leading or directing, and controlling an organisation (a group of one or more people or entities) or effort for the purpose of accomplishing a goal. Resourcing encompasses the development and manipulation of human resources, financial resources, technological resources and natural resources. Although these activities have to be undertaken the context in which they take place tends to be far more irrational and complex. According to Jackson (2003), the term “complexity” is defined as below: “Complexity stems from the nature of problems. They rarely present themselves individually, but come related to other problems, in richly interconnected problem situations that are appropriately described by Russ Ackoff as ‘messes’. As a result once you examine them, problems seem to get bigger and to involve more issues and stakeholders.” Complexity is common term in business world today because it shows a current reality of every organisation in which managers have to face with challenges in managing human and technology resource as well as how they control the organisations in terms of power and politics. In this paper, we will have a deeper research of complexity in management through the specific cases of IBM and AT&T.

Nature of Management

Theoretical scope shows significant contribution



References: 1. Andrew, M. P. (1973) The Politics of Organisational decision making. 2. Barrick, M. R., and Mount, M. K. (1991) The big five personality dimensions and job performance: A meta- analysis, Personnel Psychology, 44, 1-26. 3. Bem, D. J. (1970) Beliefs, Attitudes, and Human Affairs. Belmont, CA: Brooks- Cole. 4. Charles R. W. and E. L. W. Richardson. (1948) Human Relations in an Expanding Company. New Haven: Tale University Press. 5. Dobrzynski, J. (1997) An ethical role for recruiters. The New York Times, July 29, C5. 6. Drucker, F. D. (1955) The Practice of Management. Oxford: Heinemann. 7. Epstein, S. and O’Brien, E. J. (1985) The Person situation debate in historical and current perspective, Psychological Bulletin, 98(3), 513-37. 8. French, J. R.P., Jr. and Raven, B. (1959) The bases of social power. In D. Cartwright (ed). Studies in Social Power, Ann Arbor: University of Michigan Institute for Social Research, 150-67. 9. Henri , F. (1917) (in French) Administration industrielle et générale; prévoyance, organisation, commandement, coordination, controle, Paris, H. Dunod et E. Pinat. 10. Henry, L. T., Neal, P. M and John, R. R. (2000) Personality and individual differences, Managing organization and behavior. Oxford: Blackwell. 11. Keller, J. J. (1997) AT&T’s Walter failed to court the man who counted. The Wall Street Journal, July 18, A1. 12. Pfeffer, J. (1981) Power in Organizations. Boston: Pitman Publishing. 13. Richard, L. D. (1983) Organization theory and design, The West series in management., West Pub. Co. 14. Schein, E. A. (1970) Organizational Psychology. New York: Prentice- Hall. 15. Tett, R. P., Jackson, D. N. and Rothstein, M. (1991) Personality measures as predictors of job performance: a meta- analytic review, Personnel Psychology, 44, 703-42.

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