When filing procedures the confidentiality rules can be breached if; filing under the wrong name or even filing the wrong medicine under the wrong patient in a doctors office. Telephone procedures breach of confidentiality could happen by leaving a confidential message on a voicemail to the wrong phone number or giving confidential information over the phone with another customer standing before you. With the email procedures, limiting access to shared email inboxes should be a must and accidentally emailing confidential attachments with clients future business plans to a competitor could be a breach of confidential information. Faxing or emailing procedures can be breached by attaching a document to the wrong phone number or mailing address or not providing a cover letter with the persons name in which it is directed to when faxing as anyone can pick up the fax. Copier use procedures can be breached by leaving copies on the copier for long periods of time, sending a document to be printed to the wrong office printer, or picking up copies without identifying it is yours before giving those copies to a client. All of these may be prevented with proper training and office
When filing procedures the confidentiality rules can be breached if; filing under the wrong name or even filing the wrong medicine under the wrong patient in a doctors office. Telephone procedures breach of confidentiality could happen by leaving a confidential message on a voicemail to the wrong phone number or giving confidential information over the phone with another customer standing before you. With the email procedures, limiting access to shared email inboxes should be a must and accidentally emailing confidential attachments with clients future business plans to a competitor could be a breach of confidential information. Faxing or emailing procedures can be breached by attaching a document to the wrong phone number or mailing address or not providing a cover letter with the persons name in which it is directed to when faxing as anyone can pick up the fax. Copier use procedures can be breached by leaving copies on the copier for long periods of time, sending a document to be printed to the wrong office printer, or picking up copies without identifying it is yours before giving those copies to a client. All of these may be prevented with proper training and office