SP2750: Group Theory_V1.0
Conflict Management Approach
I had conflicts with my job when I was in the military. Now at the time I was low on the totem pole. Well my supervisor gave me orders to teach a class and in the Army if given a task you comply with it or get in trouble. So it takes me about a week to gather all of my information together and present it to the company. I am excited about this training because I put effort, time, and research to make this training happen. The day of the training comes and I am prepared to teach the soldiers. The entire company shows up for this training from the commander to the lowest private. While I am speaking about the training I notice that some of the senior in ranking people were talking and not paying attention. So I ask for everyone to be quite nicely the first time. They ignored what I said and kept talking so in a little forceful voice I asked for them to be quite again. They ignored me again. I finally got pissed off and yelled “SHUT THE F@#K UP!!!” Now at this time everyone is looking at me crazy because I used profanity to senior ranking people but when I was nice they didn’t hear me. I had to get loud for them to listen. It also worked because they paid attention for the rest of my class. I scored high in problem solving and the way that I see it was I had a problem they wouldn’t stop talking. I fixed the problem. Now, could I have done things different or said it in a different way yes I could have. However, one can only be nice so many times for he/she is at that boiling point.