Conflict Management in Relationships
Managing Conflict in Relationships
Key Concepts
Bracketing- Noting that an issue arising in the course of a conflict should be resolved later
Conflict-
Contracting- Building a solution through negotiation and the acceptance of parts of proposals
Cross-Complaining-
Exit Response- Physically walking out or psychologically withdrawing
Games- Highly patterned interactions in which real conflict is hidden or denied
Grace- Granting forgiveness or putting aside our own needs when there is no standard that says we should or must do so
Kitchen-Sinking- In which everything except th the kitchen sink is thrown into the argument
Letting Go-
Lose-Lose- Assumes that conflict results in losses for everyone & that it is unhealthy & destructive to relationships
Loyalty Response-
Meta-Communication-Used by couples in both productive & non-productive ways
Neglect Response- Denies or minimizes problems, disagreements, anger, tension, or other matters that could lead to overt conflict
Passive Aggression- Act aggressively while denying feeling or acting aggressively
Voice Response- Addresses conflict directly and attempts to resolve it
Win-Lose- Assume that one person wins at the expense of the other
Win-Win- Assume that there are ways to resolve differences so that everyone gains
Chapter Outline
I. Conflict exists
When people in ‘I-You’ or ‘I-Thou’ relationships have different views, interests, or goals and feel a need to resolve those differences.
A. Conflict must be recognized and/or expressed.
B. All parties involved in the conflict must depend upon each other.
C. Conflict arises when we perceive that there are incompatible goals, preferences, or decisions that must be resolved to maintain the relationship.
II. There are basic principles of conflict.
A. Conflict is Natural in Relationships
When people matter to or affect each other , disagreements are unavoidable. Conflict is not an inducation of an unhealthy relationship. It
Key Concepts
Bracketing- Noting that an issue arising in the course of a conflict should be resolved later
Conflict-
Contracting- Building a solution through negotiation and the acceptance of parts of proposals
Cross-Complaining-
Exit Response- Physically walking out or psychologically withdrawing
Games- Highly patterned interactions in which real conflict is hidden or denied
Grace- Granting forgiveness or putting aside our own needs when there is no standard that says we should or must do so
Kitchen-Sinking- In which everything except th the kitchen sink is thrown into the argument
Letting Go-
Lose-Lose- Assumes that conflict results in losses for everyone & that it is unhealthy & destructive to relationships
Loyalty Response-
Meta-Communication-Used by couples in both productive & non-productive ways
Neglect Response- Denies or minimizes problems, disagreements, anger, tension, or other matters that could lead to overt conflict
Passive Aggression- Act aggressively while denying feeling or acting aggressively
Voice Response- Addresses conflict directly and attempts to resolve it
Win-Lose- Assume that one person wins at the expense of the other
Win-Win- Assume that there are ways to resolve differences so that everyone gains
Chapter Outline
I. Conflict exists
When people in ‘I-You’ or ‘I-Thou’ relationships have different views, interests, or goals and feel a need to resolve those differences.
A. Conflict must be recognized and/or expressed.
B. All parties involved in the conflict must depend upon each other.
C. Conflict arises when we perceive that there are incompatible goals, preferences, or decisions that must be resolved to maintain the relationship.
II. There are basic principles of conflict.
A. Conflict is Natural in Relationships
When people matter to or affect each other , disagreements are unavoidable. Conflict is not an inducation of an unhealthy relationship. It