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Conflict Management Report

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Conflict Management Report
Conflict Management Report
XXXX XXXXXXX
XXX University
21st Century Leadership and Beyond | BUS320 A02

In the case under review for this report, Kate an employee felt as if though she had been discriminated against and needed some direction on how to best approach the situation.
I can definitely relate to Kate 's situation. I was the first African American person to work in the Biomedical Engineering Department at COA (Children 's of Alabama). at the time of my hire, there were several technicians working in our department with several years of experience and certifications. However, within the course of a few years all of those technicians left the department and a new wave of techs were hired. So, everybody in the department was basically new with the exception of our director who was offered a bigger and better position working for GE. At that time, I had the most seniority and experience of anyone in the department. There was only one other person that was close to me with regards to seniority who just happened to be Caucasian. He was offered an opportunity to interview for the position I was not. He eventually became the new director and worked to obtain his bachelors degree while working in the position.

I did not want to jump to conclusions at that time, maybe his performance during the time before the position became available was better than mine or maybe they just didn 't see leadership qualities in me. Although, my performance ratings were pretty high and our educational background and experience was pretty much the same. However, the fact remains that he was offered an opportunity that I was not until the very last minute when it was almost to late to apply and after my coworker had already interviewed and pretty much solidified the position. I really could have made a big deal out of the whole situation but gaining more knowledge and experience in the field was more important to me at the time. So, I continued



References: Lussier, R. (2016). Leadership: Theory, Application, and Skill Development [VitalSouce bookshelf version]. Retrieved from http://digitalbookshelf.argosy.edu/books/9781285011691/id/P6-398 Kleiner, D. S. (1994). The impact of discrimination laws on management liability for employment references. Review of Business, 15(2), 17. Retrieved from http://search.proquest.com/docview/220951604?accountid=34899 Speedupcareer.com (2014). Ethical Dilemmas In The Workplace [Website]. Retrieved from http://www.speedupcareer.com/articles/ethical-dilemmas-in-workplace.html Simmons. (2014). Interpersonal Conflict & Effective Communication [Website]. Retrieved from http://lifeesteem.org/wellness/wellness_conflict.html Nelson, R. (2003). Ethics and social issues in business: An updated communication perspective Retrieved from https://login.libproxy.edmc.edu/login?url=http://search.proquest.com/docview/213072843?accountid=34899

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