Consolidated Life Case-Business Ethics
Table of Contents
Case Essay………………………………….P.1
Organizational Behavioral Comparison……………………………….P.6
Case Questions……………………………P.7
Bibliography………………………………P.9
Consolidated Life is an insurance company that provides services and products to a consumers in the form of life insurance policies, auto policies, renter 's insurance (which covers your apartment for any liabilities or damages due to burglaries, floods, etc) any other commercial policies. Consolidated life is a prestigious insurance company however, due to the nature of the establishment the duties required by the worker neither required minimal knowledge nor did you have to have a high level education in order to obtain a position at the company. Mr. Mike Wilson however, obtained a business degree in administration. He was hired by Consolidated Life as simply as you can put a clerical worker. He worked in the policy issue department which main duties included processing or in taking clients orders for insurance, customer service, and client services. One would say that working for them; your performance required little to no creativity. It was the same day-to-day work load. Because it required so little creativity, daily routines were repetitive and can be done basically, with your hands "tied to you back". Mike Wilson demonstrated how an effective a "leader" can be in the workforce rather than just a "manager" by title. He portrayed in existence of “high fidelity” which is the best experience you can have in a workplace. In the book Trade Off, by Author Kevin Maney, the word fidelity deals with “the total experience of something” (Maney, 2009). The author also says that “aura” can also provides an advantage to fidelity. With that being said Mr. Wilson influenced his co-workers with providing them with incentives and rewards in which they can gain a reward at the end of the task but most importantly he provided the right tools and motivations in order for his employees to work
Case Essay………………………………….P.1
Organizational Behavioral Comparison……………………………….P.6
Case Questions……………………………P.7
Bibliography………………………………P.9
Consolidated Life is an insurance company that provides services and products to a consumers in the form of life insurance policies, auto policies, renter 's insurance (which covers your apartment for any liabilities or damages due to burglaries, floods, etc) any other commercial policies. Consolidated life is a prestigious insurance company however, due to the nature of the establishment the duties required by the worker neither required minimal knowledge nor did you have to have a high level education in order to obtain a position at the company. Mr. Mike Wilson however, obtained a business degree in administration. He was hired by Consolidated Life as simply as you can put a clerical worker. He worked in the policy issue department which main duties included processing or in taking clients orders for insurance, customer service, and client services. One would say that working for them; your performance required little to no creativity. It was the same day-to-day work load. Because it required so little creativity, daily routines were repetitive and can be done basically, with your hands "tied to you back". Mike Wilson demonstrated how an effective a "leader" can be in the workforce rather than just a "manager" by title. He portrayed in existence of “high fidelity” which is the best experience you can have in a workplace. In the book Trade Off, by Author Kevin Maney, the word fidelity deals with “the total experience of something” (Maney, 2009). The author also says that “aura” can also provides an advantage to fidelity. With that being said Mr. Wilson influenced his co-workers with providing them with incentives and rewards in which they can gain a reward at the end of the task but most importantly he provided the right tools and motivations in order for his employees to work
Bibliography: 1. Janet A. Simons, D. B. (1987). Psychology - The Search for Understanding . Retrieved from Honolulu Hawaii.Edu: http://honolulu.hawaii.edu/intranet/committees/FacDevCom/guidebk/teachtip/maslow.htm 2. Maney, K. (2009). Trade Off. New York City: Crown Publishing Group.