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Consumer Perception
Business Ethics Index: Measuring Consumer Sentiments toward Business Ethical Practices Author(s): John Tsalikis and Bruce Seaton Source: Journal of Business Ethics, Vol. 64, No. 4 (Apr., 2006), pp. 317-326 Published by: Springer Stable URL: http://www.jstor.org/stable/25123756 . Accessed: 22/05/2013 02:18
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(2006) 64: 317-326 Journal of Business Ethics DOI 10.1007/sl0551-005-4667-2

? Springer

2006

Business Consumer Ethical

Ethics

Index: Measuring Sentiments Business Toward

John Tsalikis
Bruce Seaton

Practices

ABSTRACT. ment of an consumers '

The present ongoing sentiments and

study describes systematic business index

the develop to measure practices.

towards

ethical

porations behaving unethically. claims that the behavior of Enron, and WorldCom have contributed confidence and to the

Carson (2003) Arthur Anderson, to both a loss of

The Business established Ethics

Index

(BEI) is based on of consumer

the well

measurements

sentiments,

namely CBCCI
Index). senting future."

the ICS
The BEI

(Index of Consumer Sentiment) and Board Consumer Confidence (Conference is comprised of 4 measurements and were repre "past used to of



References: Science 20(3), 1996, Dodge: of Individual

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