Consumer Protection Act 1986

------------------------------------------------- Consumer Protection Act, 1986

Consumer Protection Act, 1986 is an act of Parliament of India enacted in 1986 to protect interests of consumers in India. It makes provision for the establishment of consumer councils and other authorities for the settlement of consumers' disputes and for matters connected therewith.

Citation : Act No. 68 of 1986
Enacted by : PARLIAMENT OF INDIA
Date commenced : 24 December 1986

INDEX

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Consumer Protection Council
Consumer Protection Councils are established at the national, state and district level to increase consumer awareness

Central Consumer Protection Council

It is established by the Central Government which consists of the following members: * The Minister of Consumer Affairs, – Chairman, and * Such number of other official or non-official members representing such interests as may be prescribed.

State Consumer Protection Council

It is established by the State Government which consists of the following members: * The Minister in charge of consumer affairs in the State Government – Chairman. * Such number of other official or non-official members representing such interests as may be prescribed by the State Government. * such number of other official or non-official members, not exceeding ten, as may be nominated by the Central Government.
The State Council is required to meet as and when necessary but not less than two meetings every year.

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Consumer Disputes Redressal Agencies

* District Consumer Disputes Redressal Forum (DCDRF): Also known as the "District Forum" established by the State Government in each district of the State. The State Government may establish more than one District Forum in a district. It is a district level court that deals with cases valuing up to 2 million (US$34,000).[1] * State Consumer Disputes Redressal Commission (SCDRC): Also known as the "State Commission" established by the State Government in the State. It is a state level court that takes up cases valuing less than 10 million (US$170,000)[1] * National Consumer Disputes Redressal Commission (NCDRC): Established by the Central Government. It is a national level court that works for the whole country and deals with amount more than 10 million (US$170,000)