John C. Pine is the Director of the Disaster Science and Management, Professor-Research with the Department of Environmental Studies and Interim Chair of the Department of Geography and Anthropology at Louisiana State University in Baton Rouge, LA. (225) 578-1075
Email: jpine@lsu.edu httt://www.risk.lsu.edu
Abstract
This chapter takes a look at the impact that management theory and how the basic functions and practice of management as well as the role of the manager and approaches to management have contributed to the practice of emergency management. Current views of management theory stress the changing nature of the external environment and the need to understand and address these external forces for change. The contribution and role of systems theory and contingency theory to the emergency management process is stressed. Although some might view that we do not manage disasters, there is an overlap between the contribution of management theory and emergency management. Management theory stresses the need for effective planning to ensure that organizational goals are obtained. Emergency and crisis management emphasize that effective emergency response and recovery is based on good planning. Building sustainable organizations and communities is a common goal of both management and emergency management. Management and disaster-related issues and concerns along with strategies to improve emergency management practice from the field of management are provided. Finally, recommendations are provided for including emergency and crisis management in management curriculums.
Introduction
Emergency today is a complex function involving public safety and security, business affairs, public and information affairs, information systems administration, communication technologies, mapping sciences and hazard modeling, legal affairs, and coordination with numerous other
References: Adler, N. (1996). International Dimensions of Organizational Behavior. Cincinnati: Southwestern. Barnard, Chester I.(1938). The Functions of the Executive. Cambridge MA: Harvard University Press. Bedeian, Arthur G (1994). Management, Chicago: Dryden Press. Blaikie, Piers et al. 1994. At Risk. London: Routledge. Bolin, R. and D. Klenow. 1983. “Response of the Elderly to Disaster: An Age Stratified Analysis.” International Journal of Aging and Human Development 16 (4): 283-296. Bolin, R. and P. Bolton. 1986. Race, Religion, and Ethnicity in Disaster Recovery. Boulder, CO: University of Colorado. Burby, Raymond (Ed.). (1998). Cooperating with Nature: Confronting Natural Hazards with Land-Use Planning for Sustainable Communities Chiles, James R. (2001). Inviting Disaster: Lessons from the edge of technology. Harper Business. Cutter, Susan L. (2001). American Hazardscapes: The Regionalization of Hazards and Disasters Drucker, Peter F. (2002). The Effective Executive Revised. Harper Collins. Enarson, E. and Morrow, B. 1997. “A Gendered Perspective: Voices of Women.” Pp. 116-140 in W East, Freemont E. and James E. Rosenzweig (1985). Management: Systems and Contingency Approac Fayol, H. (1916). Industrial and General Administration. Paris: Dunod. Freemont E. Kast and James E. Rosenzweig. (1985). Management: Systems and Contingency Approach Federal Emergency Management Agency (FEMA). 2000. "Planning for a Sustainable Future: The Link Between Hazard Mitigation and Livability". FEMA Report 364 Federal Emergency Management Agency (FEMA). 2000. "Rebuilding for a More Sustainable Future: An Operational Framework". FEMA Report 365. Washington D.C.: FEMA. http://www.fema.gov/mit/planning_toc2.htm Gabor, A. (1990). The Man Who Discovered Quality. New York: Random House. Garvin, David A. (1993). “Building a learning organization,” Harvard Business Review, 71: 78-91. Gilbreth, F.B. (1911). Motion Study. New York: Van Nostrand. Hall, Douglas T. and Victoria A. Parker (1993). “Ther Role of Work-place Flexibility in Managing Diversity,” Organizational Dynamics, 22 Summer ): 8. Harvard Business Review (2000). Harvard Business Review on Crisis Management. Harvard Business School Press. Johnson, Richard A., Fremont E. Kast, and James E. Rosenzweg.(1963). The Theory and Management of Systems Laye, John (2002). Avoiding Disaster: How to keep your business going when catastrophe strikes. Lewin, R. and B. Regine (2000). The Soul at Work: Embracing complexity science for business success Kast, Fremont E. and James E. Rosenzweig (1985), Management: Systems and Contingency Approach, New: McGraw Hill. Katz, R.L. (1974). “Skills of an effective administrator,” Harvard Business Review. 90-102. Kendra, James and T. Wachtendorf (2003). “Creativity in emergency response to the world trade center disaster.” Beyond September 11th: An Account of Post-Disaster Research Koontz, H. (1984). “Commentary on the management theory jungle – nearly two decades later,” in H Kotter, J. and J. Heskett (1992). Corporate Culture and Performance. New York: The Free Press. Kreps, Gary A. (1991). Organizing for emergency management. Emergency Management: Principles and Practice for Local Government Kunreuther, Howare and Richard J. Roth (Ed.) (1998). Paying the Price: The Status and Role of Insurance Against Natural Disasters Livable Communities Initiative (2000). "Building Livable Communities: Sustaining Prosperity, Improving Quality of Life, Building a Sense of Community". Washington D.C.: U.S Luthans, Fred (1976). Introduction to Management: A Contingency Approach. New York: McGraw Hill p Mileti, Dennis (1999). Disasters by Design: A Reassessment of Natural Hazards in the United States Mintzberg, H. (1973). The Nature of Managerial Work. Prentice-Hall, New York. Myers, Kenneth N. (1999). Manager’s Guide to Contingency Planning for Disasters: Protecting vital facilities and critical operations Pine, John C. (1994). A Systems View of Emergency Response to Hurricane Andrew. Pearson, Christine M. and Judith A. Clair (1998). “Reframing Crisis Management,” Academy of Management Roberts, Karlene H. and Robert G. Bea (2001). When systems fail. Organizational Dynamics. 29: 179-191. Roberts, Karlene H. and Robert G. Bea (2001). Must accidents happen? Lessons from high reliability organizations Rubin, Claire B., and I. Renda-Tanali (2001). The terrorist attacks on September 11, 2001: immediate impacts and their ramifications for federal emergency management Schien, E.H. (1985). Organizational Culture and Leadership. San Francisco: Jossey Bass. Shetty, Y. K. (1974) Contingency Management: Current Perspective for Managing Organizations. Stewart, Ian (1989). Does God Play Dice? The Mathematics of Chaos, Penguin Books Ltd, Harmondsworth, Middlesex, pg Sutton, Jeannette (2002). The response of faith-based organizations in New York City following the world trade center attacks on September 11, 2001 Sugarman, Barry (2001). “A learning-based approach to organizational change: some results and uidelines,” Organizational Dynamics, 30: 62-75. Tapscott, D. (1998). Growing Up Digital: The Rise of the Net Generation. New York: McGraw-Hill. Taylor, F.W. (1911). Principles of Scientific Management. New York: Harper. Tierney, Kathleen J. (2001). Facing the Unexpected: Disaster Preparedness and Response in the United States Thomas, R. Roosevelt Jr. (1990). “From Affirmative Action to Affirming Diversity,” Harvard Business Review, 68: 107-117. Toffler, A.(1985). The Adaptive Corporation. New York: McGraw-Hill. Tosi, Henry L., Jr. and John W. Slocum Jr.(1984). “Contingency Theory: Some Suggested Directions,” Journal of Management, 10: 9-26. Von Bertalanffy, Ludwig (1972). “The History and Status of General Systems Theory,” Academy of Management Journal, 15: 411. Weber. M (1947). The Theory of Social and Economic Organizations. ed. T. Parsons. Weber, Richard T. and D. A. McEntire (2002). Public / private collaboration in disaster: implications from the world trade center terrorist attacks