Victor Gabriel Alvarez 104093 Emilio Lechuga Cuevas 119930
Introduction It’s no great secret that people who run a business are doing it in order to earn a living: pay the bills…buy supplies…offer a quality service experience…maintain a decent lifestyle…pursue future activities for the betterment of oneself. This is usually the way any business works. Today, however, powerful corporations have consolidated themselves to take control of their smaller rivals or crush them without a moment’s hesitation. Furthermore, these large corporations go about their business activities without taking into account what consequences await in the long term should they continue to pursue these business practices.
What do we consider to be a Controversial Business Practice? A Controversial Business Practice, according to our definition, is any activity that a business commits that goes against legal statutes and goes unpunished, creates more harm than it does good, and generally disregards the welfare of the environment and its inhabitants in favor of gaining profits through less-than-honorable methods.
Business in the Past and the Present: What Changed Along the Way
Over the last decades there has been a clear shift in business practices through the re-structuring of business organizations, mainly from a Customer-Satisfaction Orientation to one of Utility-Generation.
Back in the day, from the 1950’s onward, many businesses were much more concerned about making sure their customer base was satisfied, because satisfied customers were much more likely to repurchase from their favorite stores; there’s also the fact that “small-town America” and other parts of the world relied on a person-to-person interaction. There was also considerably less technology than today and people were much less focused on outsourcing parts of the labor/manufacturing chain.
Today, businesses are much more concerned in making profits rather than improving