University of Phoenix
ENG/221 Technical Writing Fundamentals
Dr. David Rossi
1/27/2014
MEMORANDUM
Date: January 27, 2014
To: Dennis McGee, Manager
From: Barry Bristow, Information Technology Department
Subject: Report on Best Web Conferencing Programs
On December 10, 2013 the Information Technology manager asked me to do some research on the best web conferencing programs for our weekly status meetings. After completing my research I have decided that Adobe Connect would be the best choice for our video conferencing needs.
The following Points summarize my findings.
1. Performance
During a two week test period I found that the Adobe Connect outperformed Cisco WebEx Meeting Center, and Citrix GoTo Meeting. The Adobe Connect supports all mobile platforms where the other two only Support IPad. With the Adobe Connect it is possible to have up to 100 users and to share and annotate files, videos, and one another’s desktops.
2. Specifications
The size of our weekly status meeting limits some of the other video conferencing options.
Ease of Use
Supported Users
Mobile Support
Adobe Connect
Great
100 max video
Supports all mobile platforms
Cisco WebEx Meeting Center
Good
6 without slowing down
IPad/IPhone
Citrix GoTo Meeting
Great
15 at a time
IPad
Fuze Meeting Pro
Fair
10 at a time
Supports all mobile platforms
Skype
Great
5 at a time
All platforms with extra fee
3. Cost of Web Conferencing Service
The Adobe Connect is the most cost effective web conferencing solution for our business because of the number of users it allows and the ease of use.
Adobe Connect
Cisco WebEx Meeting Center
Citrix GoTo Meeting
Fuze Meeting Pro
Skype
Cost per month
$55.00/$45.00 with one year contract
$49.00
$49.00
$69.00
Free
Cost per year
$715.00/ or $540.00 with one year contract
$468.00
$468.00
$828.00
Free unless using mobile platforms
Purchasing the Adobe Connect Web
References: Adob e Connect and Digital Web Conferencing. (2013). Retrieved from http://uccess.adobe.com/en/na/programs/products/connect/1211-web-conferences.html?skwcid=TC|22191|adobe%2520connect||S|e|21117383062&ef_id=URMCbQAABVCggjQM:20140126173136:s Gerson/University of Phoenix. (2012). Chapter six: Routine Correspondance-Memos,Letters, E-mail Mesages, Instant Messages, and Text Messages. Retrieved from Gerson/University of Phoenix, ENG/221 website. The best Web Conferencing Software. (2011). Retrieved from http://www.pcmag.com/article2/0,2817,2388678,00.asp