KEY FACTORS
• CES, a waste management company, employs Vincent Woodman as consultant and manager to assist in getting a landfill site approved • Conflict arises between Vincent and Gwen, the Office Manager - Gwen also has a power hold on the owner, John Hopkins • Possibility of more than a working relationship between John and Gwen • Gwen is causing tension and problems in the workplace with everyone, due to her perceived family problems • Gwen feels John has taken some of her power and given it to Vincent • Vincent’s arrival has caused Gwen to feel under-rated in the current project and has stressed this fact to Vincent, John and others • Vincent has asked John to control and put Gwen in her place – but to no avail • Staff have resigned, and others are about to because of Gwen’s uncontrollable and demeaning nature, compounded with being bossy and power hungry • Vincent’s right-hand man, Andy is thinking of leaving the company • John, the owner, refuses to control Gwen and/or put her in her rightful place • Vincent is unsure of what to do in this triangle of terror situation
SYMPTOMS
• Gwen seems to be answering or taking directions from nobody • Staff have resigned, and others are in the process of doing so • Gwen demanded to be at the meeting even though she wasn’t required to be • Gwen is constantly defying Vincent’s authority and direction • John continues to be worn out, tired, too casual, and not resolving problems • Gwen is getting a free ticket to do what she wants and when she wants • Gwen and Vincent don’t communicate with each other – they simply see John • Gwen decided to put another title for herself on the business cards – different from the title Vincent specifically gave her • Vincent is starting to question his role in the organization, confused and frustrated • Gwen is beginning