Creating a New Value Curve
Value innovators create a new Value Curve defined as "a graphic depiction of a company's relative performance across its industry's key success factors." The most successful companies were those that used value innovation in all the platforms where innovation can take place including product, service and delivery. Compaq's innovations in the computer server industry are used to illustrate the idea. To avoid what Kim and Mauborgne refer to as "the trap of competing", Compaq focused on creating customer value, rather than what their competitors were