Crisis Intervention Case Summary
1. Identify the client:
Mr. and Mrs. D’Angelo and their blended family of four children; Mariana, Paul, Tony, and Benetta. Mariana, Paul, and Tony are Mr. D’Angelo and his late wife’s children. Benetta is Mrs. D’Angelo’s daughter from a previous marriage.
2. Three most significant problems:
1. Loss of Mr. D’s previous wife. Mariana and her brother’s may not have had time to grieve properly. Mariana seems to be taking this the hardest.
2. Mariana’s non-acceptance of Mrs. D.; name calling, rudeness.
3. Mr. and Mrs. D’s relationship. Mrs. D cannot take anymore of Mariana’s behavior and has threatened to leave if things do not change.
3. Convert problems into needs: Loss of mother ---> Grievance counseling
Mariana’s negative attitude towards Mrs. D and step sister ----> Co-parenting skills to …show more content…
deal with behaviors Strained relationship between Mrs. D and Mr. D ----> Better communication skills
4. Need I:
Micro Strategy: Individual therapy for each of the children. Pros Cons
May help the children with grieving process. May not be able to afford services.
Other concerns may be addressed. May refuse services.
Help Mariana w/ her attitude towards Mrs. D. Services may not be offered in area.
May lead to other needed services.
Mezzo Strategy: Family therapy Pros Cons
Bring family closer together. Unwillingness to participate.
Address specific needs for entire family. May cause for issues for family.
Issues discussed on neutral grounds. May not be able to afford services.
Macro Strategy: Advocate to agency to start grievance counseling services for the area. Pros Cons
Appropriate services may be offered in the area. No funds available for service.
Affordable services offered to others. Lack of support from agency.
Not a large enough client population in area.
Client Strengths: The family is living together. Mr. D has already taken the initiative to contact this agency. Mrs. D is also willing to participate.
Need 2
Micro Strategy: Co-parenting classes Pros Cons
Learn new skills to parent together. No classes available in area.
Better able to handle Mariana’s outbursts. Not able to afford classes.
Build Mr. and Mrs. D’s relationship. Time of classes not meeting their schedule. Unwillingness to participate.
Mezzo Strategy: Parent Support Groups Pros Cons
Meet other parents in same/ similar situation. None available.
See what services other agencies offer for family. Might not like sharing w/ group
Support each other. Too far away.
Children can see Mr. and Mrs. D’s ability to work together.
Macro Strategy: Advocate to agency to work with the parents separately instead of entire family. Pros Cons
Begin new service that agency can offer. Under staffed.
Family can receive proper services. Agency will not back up idea. No funding for additional services.
Client Strengths: Mr. and Mrs. D’s willingness to work together. Mariana’s siblings stick up for Vendetta.
Need 3
Micro Strategy: Begin with individual therapy to find each person’s specific concerns and needs for the family. Pros Cons
Give each person a chance to express concerns. Family may not be able to afford.
Can freely vent w/out upsetting family members. No services in area.
Find individual strengths and needs. Unwillingness to participate.
Mezzo Strategy: Marriage Class/ counseling. Pros Cons
Give Mr. and Mrs. D time together. No money.
Meet other couples. Availability
Freely vent about relationship w/out fight. Unwillingness to participate.
Macro Strategy: Advocate to MHC for sliding scale fee for services. Pros Cons
Open doors for other clients. MHC not willing to accept idea.
More affordable for family. Client may not be able to pay.
More likely to attend.
Client Strengths: Mr. and Mrs. D went to agency together.
5. Write three primary goals based on the same three needs. 1. Mr. D’Angelo will seek out appropriate grievance counseling services for his children.
2. Mr. and Mrs. D will attend appropriate parenting classes together and will learn new co-parenting skills.
3. Mr. and Mrs. D will attend marriage classes.
6. Specify objectives for these goals.
Mr. D will schedule mental health intakes for all of his children within thirty days of signing contract.
Mr. and Mrs. D will attend Love and Logic parenting classes through CASA beginning May 2010 and will attend all ten classes.
Mr. and Mrs. D will attend marriage classes through Catholic Social Services for nine weeks, beginning June 2010.
7. Write a contract for your three primary goals.
Attached as image in email.
Intervention/ Working
1. Crisis Intervention
Agency will see clients and refer to necessary services in community. This case requires immediate intervention to save marriage and to assist with child’s behavior before it becomes more out of control. Services with client will be terminated once proper services are in place and improvement is seen.
2. Four Skills
Advising – Advising is an important skill when working with people who are coming to you either voluntarily or by referral. The client’s in this case, like others, are in need of guidance in order to keep their family together. I would begin by advising the client of what issues are apparent, and then provide ideas on what services that may be useful.
Representing – I would represent this family in numerous ways. The children are obviously in need of some individual therapy, especially Mariana. I would also help the family in finding other services such as parenting classes, marriage classes, maybe some kind of group for Mariana.
Confronting – Mariana needs confronted on her attitude. She needs to be aware that this behavior is
un-exceptable.
Educating – I feel that education any client is a very important skill. I would educate these specific clients on the services available I their area on how to deal with their loss.
Evaluation, termination, follow-up
See attached images in email for 1 and 2.
3. Plan for termination:
I would like to help this family find services in the community, and see them follow up with all recommendations. Mental health services for Mariana need to continue as her therapist deems appropriate.
4. Plan for follow-up:
I will follow up with this family in three months to see what services have been continued and what progress has been made. Additional referrals may need to be made if Mariana’s behavior has not improved.
Self Evaluation
This case study was much more interesting than the first, but it is hard to develop a case plan w/out having more information. One of my greatest frustrations currently, is the lack of resources for families in the community. If more resources were available to our families, more families could be served. A wider range of services offered are also needed.
Mr. and Mrs. D’Angelo and their blended family of four children; Mariana, Paul, Tony, and Benetta. Mariana, Paul, and Tony are Mr. D’Angelo and his late wife’s children. Benetta is Mrs. D’Angelo’s daughter from a previous marriage.
2. Three most significant problems:
1. Loss of Mr. D’s previous wife. Mariana and her brother’s may not have had time to grieve properly. Mariana seems to be taking this the hardest.
2. Mariana’s non-acceptance of Mrs. D.; name calling, rudeness.
3. Mr. and Mrs. D’s relationship. Mrs. D cannot take anymore of Mariana’s behavior and has threatened to leave if things do not change.
3. Convert problems into needs: Loss of mother ---> Grievance counseling
Mariana’s negative attitude towards Mrs. D and step sister ----> Co-parenting skills to …show more content…
deal with behaviors Strained relationship between Mrs. D and Mr. D ----> Better communication skills
4. Need I:
Micro Strategy: Individual therapy for each of the children. Pros Cons
May help the children with grieving process. May not be able to afford services.
Other concerns may be addressed. May refuse services.
Help Mariana w/ her attitude towards Mrs. D. Services may not be offered in area.
May lead to other needed services.
Mezzo Strategy: Family therapy Pros Cons
Bring family closer together. Unwillingness to participate.
Address specific needs for entire family. May cause for issues for family.
Issues discussed on neutral grounds. May not be able to afford services.
Macro Strategy: Advocate to agency to start grievance counseling services for the area. Pros Cons
Appropriate services may be offered in the area. No funds available for service.
Affordable services offered to others. Lack of support from agency.
Not a large enough client population in area.
Client Strengths: The family is living together. Mr. D has already taken the initiative to contact this agency. Mrs. D is also willing to participate.
Need 2
Micro Strategy: Co-parenting classes Pros Cons
Learn new skills to parent together. No classes available in area.
Better able to handle Mariana’s outbursts. Not able to afford classes.
Build Mr. and Mrs. D’s relationship. Time of classes not meeting their schedule. Unwillingness to participate.
Mezzo Strategy: Parent Support Groups Pros Cons
Meet other parents in same/ similar situation. None available.
See what services other agencies offer for family. Might not like sharing w/ group
Support each other. Too far away.
Children can see Mr. and Mrs. D’s ability to work together.
Macro Strategy: Advocate to agency to work with the parents separately instead of entire family. Pros Cons
Begin new service that agency can offer. Under staffed.
Family can receive proper services. Agency will not back up idea. No funding for additional services.
Client Strengths: Mr. and Mrs. D’s willingness to work together. Mariana’s siblings stick up for Vendetta.
Need 3
Micro Strategy: Begin with individual therapy to find each person’s specific concerns and needs for the family. Pros Cons
Give each person a chance to express concerns. Family may not be able to afford.
Can freely vent w/out upsetting family members. No services in area.
Find individual strengths and needs. Unwillingness to participate.
Mezzo Strategy: Marriage Class/ counseling. Pros Cons
Give Mr. and Mrs. D time together. No money.
Meet other couples. Availability
Freely vent about relationship w/out fight. Unwillingness to participate.
Macro Strategy: Advocate to MHC for sliding scale fee for services. Pros Cons
Open doors for other clients. MHC not willing to accept idea.
More affordable for family. Client may not be able to pay.
More likely to attend.
Client Strengths: Mr. and Mrs. D went to agency together.
5. Write three primary goals based on the same three needs. 1. Mr. D’Angelo will seek out appropriate grievance counseling services for his children.
2. Mr. and Mrs. D will attend appropriate parenting classes together and will learn new co-parenting skills.
3. Mr. and Mrs. D will attend marriage classes.
6. Specify objectives for these goals.
Mr. D will schedule mental health intakes for all of his children within thirty days of signing contract.
Mr. and Mrs. D will attend Love and Logic parenting classes through CASA beginning May 2010 and will attend all ten classes.
Mr. and Mrs. D will attend marriage classes through Catholic Social Services for nine weeks, beginning June 2010.
7. Write a contract for your three primary goals.
Attached as image in email.
Intervention/ Working
1. Crisis Intervention
Agency will see clients and refer to necessary services in community. This case requires immediate intervention to save marriage and to assist with child’s behavior before it becomes more out of control. Services with client will be terminated once proper services are in place and improvement is seen.
2. Four Skills
Advising – Advising is an important skill when working with people who are coming to you either voluntarily or by referral. The client’s in this case, like others, are in need of guidance in order to keep their family together. I would begin by advising the client of what issues are apparent, and then provide ideas on what services that may be useful.
Representing – I would represent this family in numerous ways. The children are obviously in need of some individual therapy, especially Mariana. I would also help the family in finding other services such as parenting classes, marriage classes, maybe some kind of group for Mariana.
Confronting – Mariana needs confronted on her attitude. She needs to be aware that this behavior is
un-exceptable.
Educating – I feel that education any client is a very important skill. I would educate these specific clients on the services available I their area on how to deal with their loss.
Evaluation, termination, follow-up
See attached images in email for 1 and 2.
3. Plan for termination:
I would like to help this family find services in the community, and see them follow up with all recommendations. Mental health services for Mariana need to continue as her therapist deems appropriate.
4. Plan for follow-up:
I will follow up with this family in three months to see what services have been continued and what progress has been made. Additional referrals may need to be made if Mariana’s behavior has not improved.
Self Evaluation
This case study was much more interesting than the first, but it is hard to develop a case plan w/out having more information. One of my greatest frustrations currently, is the lack of resources for families in the community. If more resources were available to our families, more families could be served. A wider range of services offered are also needed.