Kaplan University
HN: 220
The foundation of crisis intervention is the development of rapport – a state of understanding and comfort – between the client and counselor. Develop trust and confidence, by letting the client feel you are there for them and you want to see them back on the right track. As a Human Service worker, I will let my client know that anything said is confidential. We will have a bind contract that whatever we discuss will remain in the office, unless someone is in harm’s way. When we establish that the conversation is in confident, I would ask the client what I can do for them, what brought them in to see me today? I would give my client the opportunity to express their reason for coming into the office, …show more content…
Mrs. Johnson wants her son to be himself and not be depressed. As I listen to the parents I showed empathy and had patients, while showing active listening skills, communication and problem solving (Kanel, 2007, pp.71). When all the information was gathered, I ask to talk to Adam so I can get his side of what he felt. I explained that whatever he said would be between us and that I needed him to tell me when he first start going through depression. As I listen to Adam’s side I reemphasized on what he was saying to clearly understand what he was saying. After listening to Adam I had develop a rapport and he begin to trust that I was there to help him and not be judgmental. I showed empathy as I watch his facial expression and his body language. As I told Adam how his parents felt, I ask how it made him feel. Seeing how he felt I wanted him to tell me what feeling were on inside. At that point he looked sad and disappointed, because of all the hurt. I let Adam know that he didn’t have to act out and help was available. I explained that his parents was very concern and wanted to get the best help that was available. I told him that I had to include his parents in on our session, but if he didn’t …show more content…
When we decide what needs to happen for Adam’s recovery, I will get him to sign an agreement of contract. This agreement will state that Adam promise to do the things that we have discussed. I would ask open-end questions, why do you stay out late? What is it that you and your friend do until 1:00 am and why? What made you change friends, what happen to your last friends? What is it about school that makes you not want to attend? Also what is it that you are doing that causes your nose to continually drip? Would you be willing to take a drug test? I would assure Adam weather pass or fail the drug test we are here to help him so he doesn’t have to worry about the results and anyone being judgmental. There are a lot of teens that is under pressure and turn to drugs thinking it will take away the problem or the pain. Going to a group he will hear many things that he is going through that someone else is dealing with. I would make sure he knows what he wants to do with his life and assure him that he can start over. If he doesn’t think he is strong enough to face a group, and then I would make sure he has a one on one session, with a drug counselor if needed. Having to understand that it’s a critical time for