Response Manual
For
Supervisors And Managers
Lt. John Kane
D-PREP, LLC.
March 2004
CONTENTS
INTRODUCTION 3
MAJOR POINTS 5
TWO KINDS OF CRITICAL INCIDENTS 5
SUSPECT ADVANTAGES 6
PLAN FOR THE UNEXPECTED 8
LACK OF OFFICERS & SUPERVISORS 8
TRAINING ISSUES 9
TEAM BUILDING 10
CLEAR SPEECH 11
CRISIS MEDIA RELATIONS 12
EVACUATION / EMERGENCY EVAC / RESCUE 20
RISK v. BENEFIT ANALYSIS 21
ROLE OF THE FIRE DEPARTMENT 22
THE CRITICAL INCIDENT RESPONSE PLAN 27
LOCATE – ISOLATE – EVACUATE 27
MASS CASUALTY INCIDENT (MCI) PROTOCOL 39
THE CHECKLIST 56
ICS - THE INCIDENT COMMAND SYSTEM 68
UNIFIED COMMAND 79
SPECIAL TACTICAL CONSIDERATIONS
WEAPONS OF MASS DESTRUCTION 85
HIGHRISE BUILDINGS 89
LESSONS LEARNED FROM COLUMBINE 90
SUMMARY AND CONCLUSION 91
LT KANE BIOGRAPHY 92
Lt. John Kane is a thirty-year law enforcement veteran who retired in July 2002 as the Day Division Watch Commander for the Sacramento Police Department. He currently teaches nationally on the topics of critical incident response and police response to local emergencies and disasters. A complete biography is attached to the rear of this document. He can be reached at the following address and numbers:
Work and voice mail: 916-761-9130 Fax: 916-393-5310
Mailing Address: 7485 Rush River Drive, Suite 710
Sacramento, CA 95831
Email address: ltjohnkane@dprep.com Web Site: www.dprep.com ©Copyright 1997. DPREP,LLC. The material in this work is copyrighted and may not be reproduced or used in any way without the express written permission of the author.
INTRODUCTION
There are a very wide variety of critical incidents that are faced by our first responding law enforcement, fire and emergency medical service personnel. These incidents can range from natural disasters such as floods, wildfires and