Critical Incidents

A critical incident is an incident which has prompted reflection of the actions undertaken by all involved and being critical of those actions to learn and improve practice” (Perry, 1997, cited by Elliott 2004). Therefore, a critical incident is very much personal to each individual and requires critical thinking skills and utilise those skills for the ability to reflect to decide the best outcome (Norris and Ennis, 1989 cited by Fisher, 2011). When applying critical thinking, we should take consideration of our emotions, values and beliefs to develop an objective conclusion (Price et al., 2010); in most cases, the conclusion may contribute to an improved awareness of learning needs.
The purpose of this report is to reflect and study a critical