Critical Thinking
Assessment Task 2
Reflective Essay on Negotiation
Negotiation can be defined as an art of having a discussion which reaches to an agreement. On the other hand influencing can be stated as the capacity to have the power to change an individual’s decision and choices.
The activity that took place in the tutorial involved a manager (Dale Williams) and two
Sub-ordinates Pat Taylor and Chris Johnson. Dale is the new manager that has taken over a particular department and has the brutal task of convincing one of its oldest employees to abide by the company rules and wear safety glasses while working. As a group activity, rationality method of influencing was used by my team-mate who portrayed the character of Dale. My team mate tried convincing me by using logical arguments and valid points supporting his arguments. According to me coalition building and impression management techniques should have been used in this situation by the manager, Dale. I believe company rules and instructions have an upper hand above all employees irrespective of their designation. The manager should have used or rather taken control of this situation and explained the employees using his control of authority in the organisation. Dale could have also used the coalition building style of influence and taken into confidence other employees. It was very evident that rationality method of influence did not have any stake or in this situation. I believe the situation would have been in control if the employees would have been strictly asked to follow the company rules by the higher authorities. In our day to day lives we face many situations wherein we refuse to accept or believe rules that do not please us.
We do tend to defend and challenge the higher authority thinking we are right. My prior work experience in a multi-national company has put me into many such situations like Dale was in the role- play. In such situations my style of influencing would always be impression management.
Reflective Essay on Negotiation
Negotiation can be defined as an art of having a discussion which reaches to an agreement. On the other hand influencing can be stated as the capacity to have the power to change an individual’s decision and choices.
The activity that took place in the tutorial involved a manager (Dale Williams) and two
Sub-ordinates Pat Taylor and Chris Johnson. Dale is the new manager that has taken over a particular department and has the brutal task of convincing one of its oldest employees to abide by the company rules and wear safety glasses while working. As a group activity, rationality method of influencing was used by my team-mate who portrayed the character of Dale. My team mate tried convincing me by using logical arguments and valid points supporting his arguments. According to me coalition building and impression management techniques should have been used in this situation by the manager, Dale. I believe company rules and instructions have an upper hand above all employees irrespective of their designation. The manager should have used or rather taken control of this situation and explained the employees using his control of authority in the organisation. Dale could have also used the coalition building style of influence and taken into confidence other employees. It was very evident that rationality method of influence did not have any stake or in this situation. I believe the situation would have been in control if the employees would have been strictly asked to follow the company rules by the higher authorities. In our day to day lives we face many situations wherein we refuse to accept or believe rules that do not please us.
We do tend to defend and challenge the higher authority thinking we are right. My prior work experience in a multi-national company has put me into many such situations like Dale was in the role- play. In such situations my style of influencing would always be impression management.