Critically evaluate how ICT is applied to the Tourism and Hospitality Industries: A case study of Hoxton Hotel, London.

Critically evaluate how ICT is applied to the Tourism and Hospitality Industries: A case study of Hoxton Hotel, London.

Student ID: 129116828

Submitted to: University of Sunderland (London Campus)

Submission Date: 03rd June, 2013.

Table of Contents
Cover page..................................................................................................................................1
Contents page.............................................................................................................................2
Chapter-01: Introduction ..........................................................................................................3
Chapter-02: Literature Review................................................................................................4-9 2.1. ICT..............................................................................................................................4 2.2. SME.............................................................................................................................4 2.3. ICTs in SMTE..........................................................................................................4-6 2.4. Opportunities of ICTs in SMTE..................................................................................7 2.5. Challenges of adopting ICTs in SMTE.......................................................................8 2.6. Website in SMTE.....................................................................................................8-9 2.7. Website evaluation and its importance to SMTE........................................................9
Chapter-03: Case Study......................................................................................................10-12 3.1. Website evaluation

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