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Cross-Cultural Communication and Interaction

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Cross-Cultural Communication and Interaction
Assignment two
Personal reflection about Cross-cultural Communication and interaction Executive summary
The report is aimed to reflect on the researcher’s personal experience during the module by combining relevant academic theories and concepts. It first explores the application of Cross-Cultural Theory and Concepts to the PALS groups. Second, it focuses on the reflection from perspective of self and other individuals. Third, it focuses on reflecting on the cross-cultural interaction. Fourth, it mainly discusses the cultural diversity and performance based on a personal experience. Fifth, it proposes some suggestions for how to improve effectiveness of cultural diverse group. For improving effectiveness of cultural diverse group, it is suggested that individuals should make efforts in enhancing language competency, learning communication style and conflict management styles in different cultures. For the organization, it should offer cross-cultural trainings and develop a two-way communication mechanism.

Table of contents

1. Introduction
Globalization has acted a major driving force reshaping our thinking and behaviors. Some researchers argue that globalization may result in clash of culture; conversely, many other researchers argued that globalization inspires us to cultural collisions (Bird, 2009). The module has covered cross-cultural theories. The report intends to reflect on the researcher’s personal experience during the module by combining relevant academic theories and concepts. It will explore the application of Cross-Cultural Theory and Concepts to the PALS groups. Second, it focuses on the reflection from perspective of self and other individuals. Third, it focuses on reflecting on the cross-cultural interaction. Fourth, it mainly discusses the cultural diversity and performance based on a personal experience. Fifth, it proposes some suggestions for how to improve effectiveness of cultural diverse group.

2. The Application of



References: Bird, A., and Fang,T., 2009. Cross Cultural Management in the Age of Globalization. International Journal of Cross Cultural Management, 9(2), pp. 139–143 Dowling, P., and Welch, D Forster, N., 2000. Expatriates and the impact of cross-cultural training, Human resource management journal, 10(3), pp. 63-78. Glass, C.R., and Westmon, C.M., 2013 Hall, E. T., 1976. Beyond culture. New York: Doubleday Hofstede, G House, R.J., Hanges, P.J., Javidan, M., Dorfman, P. and Gupta, V., 2004, GLOBE Cultures,Leadership, and Organizations: GLOBE Study of 62 Societies, Sage, Newberry Park, CA. Kiss, G., 2005. Managing cross-cultural communication challenges Toward a more perfect union in an age of diversity. AARMS, 4 (2), pp. 215–223 Leung, K., Bhagat, R.S., Buchan, N.R., Erez, M Luijters, k, van der Zee, K.I. and Otten, S., 2008. Cultural diversity in organizations: Enhancing identification by valuing differences. International Journal of Intercultural Relations, 32 (2), pp. 154-163 Matveev A McSweeney, B., 2000. The Fallacy of National Culture Identification. 6th Interdisciplinary Perspectives on Accounting Conference, Manchester, UK Pekerti, A Peltokorpi, V., 2007. Intercultural communication patterns and tactics: Nordic expatriates in Japan. International Business Review, 16, pp. 68–82. Stah. G. et al., 2009. Unraveling the effects of cultural diversity in teams: A meta-analysis of research on multicultural work groups. Journal of International Business Studies, 41 (4), 1–20. Takeuchi, R., Yun, S., and Russell, J Ting-Toomey, S., Gao, G., Trubisky, P., Yang, Z., Kim, H. S., Lin, S., et al., 1991. Culture, face maintenance, and styles of handling interpersonal conflict: A study in five cultures. International Journal of Conflict Management, 2, pp. 275–296. Wang, H., Fussell, S. and Cosley, D., 2010. From Diversity to Creativity: Stimulating Group Brainstorming with Cultural Differences and Conversationally-Retrieved Pictures. CSCW, pp. 19–23. Xu, J.Z., et al,, 2013

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