Preview

Cross Cultural Management: An International Journal

Powerful Essays
Open Document
Open Document
5020 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Cross Cultural Management: An International Journal
Cross Cultural Management: An International Journal
Emerald Article: Managing Relationship Marketing: A cross-cultural perspective of a Chinese Market Len Tiu Wright

Article information:
To cite this document: Len Tiu Wright, (1996),"Managing Relationship Marketing: A cross-cultural perspective of a Chinese Market", Cross Cultural Management: An International Journal, Vol. 3 Iss: 2 pp. 32 - 39 Permanent link to this document: http://dx.doi.org/10.1108/eb008408 Downloaded on: 24-01-2013 To copy this document: permissions@emeraldinsight.com This document has been downloaded 164 times since 2008. *

Users who downloaded this Article also downloaded: *
Len Tiu Wright, (1996),"Managing Relationship Marketing: A cross-cultural perspective of a Chinese Market", Cross Cultural Management: An International Journal, Vol. 3 Iss: 2 pp. 32 - 39 http://dx.doi.org/10.1108/eb008408 Len Tiu Wright, (1996),"Managing Relationship Marketing: A cross-cultural perspective of a Chinese Market", Cross Cultural Management: An International Journal, Vol. 3 Iss: 2 pp. 32 - 39 http://dx.doi.org/10.1108/eb008408 Len Tiu Wright, (1996),"Managing Relationship Marketing: A cross-cultural perspective of a Chinese Market", Cross Cultural Management: An International Journal, Vol. 3 Iss: 2 pp. 32 - 39 http://dx.doi.org/10.1108/eb008408

Access to this document was granted through an Emerald subscription provided by UNIVERSITY OF EDINBURGH For Authors: If you would like to write for this, or any other Emerald publication, then please use our Emerald for Authors service. Information about how to choose which publication to write for and submission guidelines are available for all. Please visit www.emeraldinsight.com/authors for more information. About Emerald www.emeraldinsight.com With over forty years' experience, Emerald Group Publishing is a leading independent publisher of global research with impact in business, society, public policy and education. In total, Emerald publishes over 275



References: Aldwinckle, M. (1994), 'Around the rim ', Cranes Today, February, pp. 14-27. Berry, L. (1983), 'Relationship Marketing ' in Berry et al (eds), Emerging Perspectives ofServices Marketing, American Marketing Association, Chicago. Christopher, M., Payne, A. and M. Ballantyne. (1991), Relationship Marketing, Heinemann, London. Clegg, P. (1956),A Social and Economic History of Britain 1760-1955, Harrap & Co., London. Financial Times. (1994), 'China ', Financial Times Survey, November 18, SectionIII,pp. I-XIV. Giddens, A. 1971. Capitalism and Modern Social Theory. Cambridge University Press. Gronroos, C. (1991), The Marketing Strategy Continuum: Towards a marketing concept for the 1990s ', Management Decision, Vol 29, No. 1, pp. 7-13. Hill, C. 1994. International Business: Competing in the Global Marketplace. Irwin. 85. Houston, F. and J. Gassenheimer. (1987), Marketing and Exchange, Journal ofMarketing, Vol 51, October, pp. 3-18. Hunt, S. (1994), 'Seven Questions for Relationship Marketing ', Keynote Address at the opening of the MEG Conference, University of Ulster, Coleraine, N. Ireland. Liang, K. and L. Jacobs. (1993), 'China 's Advertising Agencies: Problems and Relations5, InternationalJournal of Advertising, (13), pp. 205-215. Lovelock, C. (1983), 'Classifying services to gain strategic marketing insight ', Journal ofMarketing, (47), Summer, pp. 9-20. McKenna, R (1991), Relationship Marketing, Addison-Wesley, Reading. Maxcy, R. (1981), The Multinational Automobile Industry, St. Martins Press, Australia. Reicheld, F. (1993), 'Loyalty based management5, Harvard Business Review, Vol 71, (2), pp. 64-73. Salway, P. (1993), The Oxford Illustrated History of Roman Britain, Oxford University Press, Schumacher, E.F. (1983), Small is Beautiful, Sphere Books Ltd, London 39 Semenik, R. and D. Tao. (1994), 'Chinese managers5 attitudes towards advertising: Before and after the Tiananmen Square Incident5, International Journal of Advertising, (13), pp. 243-255.] Wang, W. (1994), Heading East - The case of marketing Morris engineered products in China ', MBA dissertation, Loughborough University. Wang, W. and L. Wright, (1994), 'Marketing British Cranes in China: A British Firm Experience, ' Proceedings of the Marketing Education Group Conference, University Of Ulster. Wang, Z. and F. Heller. (1993), 'Patterns of power distribution in managerial decision making in Chinese and British industrial organizations ', The InternationalJournal of Human Resource Management, 4:1, pp. 113-128. Wu, W. (1993), 'A study of the determinants of EC firms ' entry mode choice into the Chinese market: Licensing or joint venture? ', Proceedings ofthe 20th Annual Conference ofthe UKAcademy of International Business, University of Glamorgan, Wales, pp. 480-500. Yuan, P. (1992), The Big Trend: The economic coalition of Hong Kong, Macao and Guangdong, Joint Publishing Co Ltd, Hong Kong

You May Also Find These Documents Helpful