Cu1515- Introduction to Communication in Health, Social Care or Children's and Young People's Setting.
CU1515- Introduction to Communication in Health, Social Care or Children's and Young People's Setting.
1.1- Identify different reasons why people communicate.
People can communicate in many different ways, verbal (talking), Written (email, memo, posters), body language/gestures (the way they react when been given information), their facial expression, eye contact, sigh language and behavior. People communicate to one another on a day to day basis. People may communicate to each other for different reasons such as: Creating a relationship, keeping a stable relationship, 'chit chat', giving/receiving information or expressing ideas, thoughts or concerns.
1.2- Explain how effective communication effects all aspects of own work.
Communication can affect all aspects of work. Because if we do not communicate correctly, we could create a awkward setting for the children and ourselves. When we do communicate correctly we are letting people know that we are friendly and that we are interested in what they have to share. Also communicating correctly with parents/careers of the children will lead to great trust within the setting, and they will be at ease with leaving their children with us.
1.3- Explain why it is important to observe an individual's reactions when communicating with them.
It is import to notice the other persons reaction when talking to them as we will be able to see or judge, through their body language ,tone and facial expressions, whether or not they are happy with what we am saying. This will help to be able to make them feel more comfortable with what we are saying by changing the way that it is said/spoken, or how it is said or spoken.
3.1- Identify barriers of communication.
There might be several barriers to communication in a Children and Young People Setting. For example, lack of English or English as a second language, disabilities (such as autism, hearing and speck impediment). If people have a poor attitude, and choose not to listen,
1.1- Identify different reasons why people communicate.
People can communicate in many different ways, verbal (talking), Written (email, memo, posters), body language/gestures (the way they react when been given information), their facial expression, eye contact, sigh language and behavior. People communicate to one another on a day to day basis. People may communicate to each other for different reasons such as: Creating a relationship, keeping a stable relationship, 'chit chat', giving/receiving information or expressing ideas, thoughts or concerns.
1.2- Explain how effective communication effects all aspects of own work.
Communication can affect all aspects of work. Because if we do not communicate correctly, we could create a awkward setting for the children and ourselves. When we do communicate correctly we are letting people know that we are friendly and that we are interested in what they have to share. Also communicating correctly with parents/careers of the children will lead to great trust within the setting, and they will be at ease with leaving their children with us.
1.3- Explain why it is important to observe an individual's reactions when communicating with them.
It is import to notice the other persons reaction when talking to them as we will be able to see or judge, through their body language ,tone and facial expressions, whether or not they are happy with what we am saying. This will help to be able to make them feel more comfortable with what we are saying by changing the way that it is said/spoken, or how it is said or spoken.
3.1- Identify barriers of communication.
There might be several barriers to communication in a Children and Young People Setting. For example, lack of English or English as a second language, disabilities (such as autism, hearing and speck impediment). If people have a poor attitude, and choose not to listen,