Objectives: * Understand the different reasons men and women communicate * Understand the differences in how and what men and women communicate
Vocabulary:
* Content: * The subjects or topics covered in verbal communication * Men are more likely to focus their attention on the content of a conversation, while women tend to be more emotion and relationship focused.
Why men and women communicate * Reasons men communicate * Share information * Accomplish a task * Reasons women communicate * Build relationships * Develop understanding
How men and women communicate * How men and women communicate * Men: Verbal messages, value directness * Women: Nonverbal messages, Value feelings
What men and women communicate * What men and women communicate * Men: Topics of expertise, problem solving, content focused * Women: Emotions, experiences, relationship focused
* * Status vs. Support. * Independence vs. Intimacy. * Advice vs. Understanding. * Information vs. Feelings. * Orders vs. Proposals. * Conflict vs. Compromise. |
Objectives: * Identify and explain the barriers encountered in intercultural communication * Understand how to overcome barriers in intercultural communication
Vocabulary:
* Ethnocentrism * Barrier
Barriers in Intercultural Communication * Ethnocentrism * Assuming similarities * Assuming differences * Focusing on stereotypes. * Different Communication Codes
Overcoming communication barriers * Seek information * Ask thoughtful questions and listen * Tolerate ambiguity * Become “other” oriented
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