Customer Satisfaction
A
PROJECT REPORT
ON
“A STUDY ON CUSTOMER SATISFACTION ON PREPAID CELLULAR CONNECTION WITH SPECIAL REFERENCE TO RELIANCE IN BHILAI”
Submitted to
Pt. Ravishankar Shukla University, Raipur
In the partial fulfillment for the awarded of the degree
Bachelor of Business Administration
Session 2009 – 2012
Submitted By:
VIKASH GAVEL (BBA VI SEM)
Approved By: Guided By:
Dr. S.K.Sen Mr.SUSHIL PUNWATKAR
Principal Asst. Prof.
G.D. Rungta College of Science & Technology Kohka- Kurud Road, Bhilai
Declaration
I VIKASH GAVEL undersigned solemnly declare that the report of the research work entitled “A STUDY ON CUSTOMER SATISFACTION ON PREPAID CELLULAR CONNECTION WITH SPECIAL REFERENCE TO RELIANCE IN BHILAI.” is based on my own work carried out during the course of my study under the supervision of Mr.SUSHIL PUNWATKAR (Asst.Prof).
I assert that the statements made and conclusions drawn are an outcome of my research work. I further declare that to the best of my knowledge and belief the report does not contain any part of any work which has been submitted for the award of BBA degree or any other degree/diploma/certificate in this University or any other University of India or abroad.
_____________________________
(Signature of the Candidate)
VIKASH GAVEL
Enrolment No:
PROJECT REPORT
ON
“A STUDY ON CUSTOMER SATISFACTION ON PREPAID CELLULAR CONNECTION WITH SPECIAL REFERENCE TO RELIANCE IN BHILAI”
Submitted to
Pt. Ravishankar Shukla University, Raipur
In the partial fulfillment for the awarded of the degree
Bachelor of Business Administration
Session 2009 – 2012
Submitted By:
VIKASH GAVEL (BBA VI SEM)
Approved By: Guided By:
Dr. S.K.Sen Mr.SUSHIL PUNWATKAR
Principal Asst. Prof.
G.D. Rungta College of Science & Technology Kohka- Kurud Road, Bhilai
Declaration
I VIKASH GAVEL undersigned solemnly declare that the report of the research work entitled “A STUDY ON CUSTOMER SATISFACTION ON PREPAID CELLULAR CONNECTION WITH SPECIAL REFERENCE TO RELIANCE IN BHILAI.” is based on my own work carried out during the course of my study under the supervision of Mr.SUSHIL PUNWATKAR (Asst.Prof).
I assert that the statements made and conclusions drawn are an outcome of my research work. I further declare that to the best of my knowledge and belief the report does not contain any part of any work which has been submitted for the award of BBA degree or any other degree/diploma/certificate in this University or any other University of India or abroad.
_____________________________
(Signature of the Candidate)
VIKASH GAVEL
Enrolment No:
Bibliography: (references) | 35 | CHAPTER - 11 | ANNEXURE OF QUESTIONNAIRE | 36-37 |